[Resolved]  The Bermuda Triangle —

Dear Sir / Madam,

Today I purchased a film from your website entitled "The Bermuda Triangle", in the Windows Media file type.
After downloading the small 'ticket file' I am unable to download the actual film using the uptodate Windows Media player software which is installed on my computer. The player is configured correctly and my Windows Media account is active; the ticket file is accepted and "downloading" is confirmed in the download manager page of the player, but it grinds at a ridiculously slow transfer speed which after about 3hrs had only downloaded 3% !!!!!!

I'm wondering if you are able to supply the same film in reliable DivX file type instead?


Laure Gianotta
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Aug 14, 2020
Complaint marked as Resolved 
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