[Resolved]  Tikona — Internet Access

Address:

Bangalore, Karnataka

Hi,

This is Anil.

After seeing ad., I requested M/s. Tikona Digital Networks for Internet Connection.

In ad. they Mentioned internet speed is 300 kb/s.

Cross checked with Marketing Team also they said the same.

I Paid Rs. 500/ for the installation charges.

Then the installation executive came and given a demo. In demo i found that speed is just 30 KB what i am getting and

I questioned the the person (who came for installation), then he said that sir this is only speed you get. In ad. we have given 300 kb/s..

Then i realized the mistake what i did.

I told him we dont want this connection please take it back and refund my money.

I haven't got my money but i am getting the BILL for payment.

One on their mail i replied very strongly, after that they stopped sending the Mails on Billing.

Please find attached bills and Mail Below.

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from Anil Kumar <[protected]@gmail.com>
to [protected]@tikona.in
date Thu, Jul 1, 2010 at 9:21 AM
subject Re: Tikona WI-BRO SERVICE e BILL
mailed-by gmail.com

Hi Team,

This is my 2nd or 3rd mail on this Billing.

I would like to bring to your kind notice that, i havn't used your services but still you are billing for your service. I have made 3 complaints to refund my advance money and now you are showing me that 500/- is adjusted to bill.

how dare you can do this. I told number of time that, i havnt used your services and refund my money.

I hope after seeing this mail you will return my Rs. 500/-. Otherwise i have to go to consumer court.

With Lots of Angry,

Anil.
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My only intention to write here is: to give the information to other user about the company.

Thanks,
Anil.