[Resolved]  Tikona — Wrong amount in bills

Address:

Bangalore, Karnataka

If anyone from Tikona internet services company is there, please read this.

Billing Account Number:[protected]
User ID - [protected]
Registered mobile number : [protected]
Registered Email ID - praveen.[protected]@gmail.com

There are lot of mistakes in my Tikona bills of the last 2 months.

1. My first bill got generated on 26-Jun-2011 (Bill Number B[protected]. In this bill, even though I have not got wifi router, 75 Rs (Recurring Charge: MOALLHO 75.00) has been charged for it.
2. a) In my second bill on 15-Aug-2011 (Bill Number B[protected] also, even though I have not got the wifi router yet, again 75 Rs (Recurring Charge: MOALLHO 75.00) has been charged for it.
b) The E-bill discount of 25 Rs is missing in this.
c) Also, there is a late payment fees of Rs 25 mentioned in this. But I would like to bring to your notice that I had paid my first bill amount of Rs 12.13 well before the due date on 25-Aug-2011 itself (Transaction ID[protected].

Please correct and send me the right bills.