[Resolved] Tikona — Incorrect Bills - Charges extra

ashokec

from Surat, Gujarat

Address:

Bangalore, Karnataka

I' using tikona post paid fixed monthly rental plan.
I pay bill amount before last date every month, but they are keep accumulating my bills as I have not paid.
Next month bill I'm getting accumulated amount with late payment fees!!.
It is happening for more than six months. Each month I need to call customer care and correct.
Even I had mailed the nodal officer last month but it keeps repeating.

Ashok

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Dec 14, 2016

Complaint marked as Resolved

Verified Support

Dec 21, 2011

Tikona Digital Networks Customer Care's response Hi

We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information:
1. User id:-
2. Registered contact number:-
Please feel free to contact us on[protected] to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you

Email Us :-- tikona.[protected]@gmail.com

Regards
Tikona Services