[Resolved]  Tikona — Non Refund of installation charges

Tikona — Refund of installation fee

The broad band connection was not installed and the person who came for checking if the signal is fine in the area has cheated and took Rs.500 as registration fees.
After 2 or 3 days 2 persons came for installation but they couldn't as there was no signal at all in the area.

I paid on April 25th to Tikona Broadband and today is Aug26 th.I didn;t get my money back from them.

Everytime I call they say within 15 days.... and now its is 120 days....

Its such a frustrating thing...Even after telling that I sahll report to Consumer care.They don't care.
Such a worst service...

I have sent mails to even nodal officer , and their customer care.
they have given me my complain reference id[protected].No one is listening.

Pankaj Barnawal
mob-[protected]

Tikona Broadband — refund for non-installation

Dear sir,

i have booked Tikona broadband for home use in April. 2010.
Ther technical team come for survey two times and they found that installation is not possible.
They could not get signals for testing.

they have given report to their superior. Sales man told me in April that will get refund in 2 weks since installation is not possible

after eight remiders on taoll free number i could not get refund as of to-day.
please help to clear this problem

thanking you

yours sincerely

girish wani

Dear Customer,

We have taken note of your issue. Regret the inconvenience caused, we assure you that we will look into the issue and revert at the earliest.

Regards,
Tikona Response Team.

Dear Sir,

We regret the inconvenience caused to you. Please provide us with your Application Number, we will revert with a resolution at the earliest.

Regards,
Tikona Digital Networks

As is my case...

they will do like that.

Tikona Broadband — Non installation

I have paid Rs. 3300 for ZMR2999 plan to sales Representative of Tikona Digital Services on 26th Feb 2012 with a promise that the connection will be installed on 27th Feb 2012 but no body turned up for installation. The only thing we received a massage on our phone regarding password on 26th night.
After lot of telephones, some people came on 5th march and installed the connection with faulty / non working modem just to make us satisfied that the installation is complete, with a promise that we are just returning with new equipment and will complete the installation. But till date no body returned and completed the installation.
We even complintedto the customer care on 7th march but they also did not replied to our e mail till date.
Now I want my money back but no body is listen.
It looks that the company is mis managed or they could not control the extended business or they dont have enough persons to deal with.
Rajesh Goyal
Meerut Cantt
[protected]
[protected]@gmail.com

"Hi

I called up customer care regarding that (kindly refer request no- 1-[protected]) and talked to Mr. Nilesh Borate, found him very satisfactory, infact I wish to appreciate his action in handling customers. He tried all his ways to retain a going customer.

Thanks & Regards
Vishal Mehra"

Tikona — Disconnect my Inernet connection and give my installation charges money back.

Your Service is very poor. Engineers are not coming in time. Very Poor Service. I m fedup. So, Kindly disconnect my internet connection and return my installation charges money back.

Failure of Tikona adapter and Frequent loss of connection

Frequent loos of tikona connection and my tikona adapter is not working from 17th May 2016