[Resolved] Tikona Broadband / 1 Mbps Plan Lease Line — speed is half | |||
We are using the broadband of Tikona. Our plan is lease line 1 MBPS but speed is near about 500 KBPS and transfer rate is 71 kbps Tikona are making fool to people,,, We are calling again and again but nobody wants to hear after taking money. Was this information helpful? | |||
Nov 16, 2016 Complaint marked as Resolved Verified Support Jun 07, 2012 Tikona Digital Networks Customer Care's response HiWe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter order to assist you better, we request you to provide the following information: 1. User id:- OR 2. Registered Contact Number:- Please feel free to contact us on[protected] to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you Email Us :-- tikona.[protected]@gmail.com Regards Tikona Services | |||
 5 Comments | |||
Comments
Still taking the connection these fellows keep on convincing by attracting offers. Once the connection is taken no one will respond to the queries or the service is worst and Speed will be very slow.
Reply
Any luck on this?
Did this work yet? I'm about to sign up to tikone 1mb leased line
i am having the same problem with tikona internet. at the time of internet connection i was commmited for 2 mbps speed but soon after they giving only almost half of it and when i complaint about it they say that your speed is appropiate to your plan and it will fluctuate upto 2 mbps but i never get the full speed i only get half of it ...
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I have paid for Rs. 15, 000 for leaseline connection based on internet
connection speed guarantee given by sales person Dipak(+[protected],
He promised me I will get 1MBPS downloading and uploading speed (not
bandwidth), I spoke to him 100 times and confirm about the speed or
bandwidth he said speed..I also told him suppose I want to download
files what speed I get he said 1mbps..I also told him I want to run 8
computers on leaseline is it possible he said yes that is also possible.once
I got connection I got 1mbps bandwith (I was told speed) when I checked
downloading speed it was 54kbps so definatetly now usable for me and on
next day I started sending them complaints and started calling them and
explained them my situation, they ignored my complaint and now they
sent me Rs. 5200 extra bill which I was not aware of as I have used only
3-4 days and speed sucks so its not usable. Now they filed case against me to pay them Rs. 5200, I
am putting screenshot of my 1st email I sent to them when I got welcome
email from them and I asked them to cancel the service and refund on
1st day.http://gyazo.com/782fad5a749c57ccd2895b267e065245
connection speed guarantee given by sales person Dipak(+[protected],
He promised me I will get 1MBPS downloading and uploading speed (not
bandwidth), I spoke to him 100 times and confirm about the speed or
bandwidth he said speed..I also told him suppose I want to download
files what speed I get he said 1mbps..I also told him I want to run 8
computers on leaseline is it possible he said yes that is also possible.once
I got connection I got 1mbps bandwith (I was told speed) when I checked
downloading speed it was 54kbps so definatetly now usable for me and on
next day I started sending them complaints and started calling them and
explained them my situation, they ignored my complaint and now they
sent me Rs. 5200 extra bill which I was not aware of as I have used only
3-4 days and speed sucks so its not usable. Now they filed case against me to pay them Rs. 5200, I
am putting screenshot of my 1st email I sent to them when I got welcome
email from them and I asked them to cancel the service and refund on
1st day.http://gyazo.com/782fad5a749c57ccd2895b267e065245
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