[Resolved]  Tikona Broadband Connection — haressment

Dear Sir,
Sometime in Aug/Sept 2011, some sales guys from Tikona approached me for broadband connection. At that time i had just shifted my residence to Mogappair west, VGN Nagar, since BSNL could not shift my phone/ Internet connection as there was a shortage of cable, i went along with Tikona. They convinced me to take the connection. After taking the connection the promised speed and service was not there so i spoke to one Mohan who was their sales manager at that time, the problems that i was facing. he came home and checked the speed and told me, that's the maximum that i can get and asked me to surrender the connection as what was promised cannot be given. What was promised was 10GB for Rs 800-900/ or so. I asked them to disconnect it after 2 weeks of stallation, since they had not disconnect it, i requested Bala Their Chennai Manager to disconnect it and refund the deposit since it was a refundable deposit. After about 1 month or so tikona call center called up and said i owe them about 3000/ plus, i asked them how is it possible, cos i was not getting any reception and that their sales manager confirmed that the signal is very very poor. After almost every 2-3 days they took turns to call me up and harass me, in fact their finanace manager one Ram kumar and rajkumar visited my place and they crossed checked with Mohan and the many others that i was dealing with. They told me that those people have all left because tikona is a bad pay masters. When the harassment continued to called up Prakash Baj[pai and informed him of my harassment, he had promised me that tikona have improved the service and that he will ask his trusted staff to call me up, then a lady by name Vinni called and told me that she will give me free connection on trial basis for a month, i wasn't keen on it as i had gone in for Aircel data card. She insisted that i try their service and said i have nothing to loose, I told her that i am shifting my residence to OMR and she promised to check for reception and get back to me, then someone from Tikona called to say that they will not be able to give me connection in OMR and so they came and disconnected and took their modem, cables etc.2 months later i get a call from tikona saying that i owe them money, again when i explain all the story they say ok they will sent me a cheque for the advance i paid, then again after 2-3 months i get calls from their call center and the same goes on. Now i have reached a stage where its affecting my health as i go through a trauma as they have now started blackmailing me and mentally torchering me. At my age being a diabetes for 28 yrs i find that these torchering i cant handle. I sincerely request somebody to come to my rescue and ask tikona to stop this blackmail. If they are doing this blackmailing to avoid paying me the refundable amount of Rs 1000/ its ok let them keep it. I will think that i gave it to charity. But this torchering has to stop. Please help.