[Resolved] Tikona Broadband Connection — service not delivered but bills sent | |||
I had applied for a broadband connection sometime in July 2010 and even paid some initial amount. But service was never delivered. To my surprise, Tikona sent a mail on 14th July saying that service has been activated, but actually no service was activated. Then Tikona sent some bills. I replied to them saying that bills should not be sent to me as service has not been even delivered. I never got a reply from Tokona. Recently I was surprised to receive another bill. It indicates gross irregularity and mismanagement within Tikona. Regards, Anil Was this information helpful? | |||
Nov 17, 2016 Complaint marked as Resolved Verified Support Oct 24, 2011 Tikona Digital Networks Customer Care's response We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information:1. User id:- 2. Registered contact number:- Please feel free to contact us on[protected] to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you Email Us :-- tikona.[protected]@gmail.com | |||
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
My issue: Wanted to change Bill plan.
Resolution: Bill plan change as received difference Amount.
Thanks. Thanks a lot. You have been of great help and have been nice.