Tikona Broadband Services — SLOW SPEED OR NO CONNECTIVITY | |||
I am one of the customer of tikona boradband. The speed which was promised by crooks of tikone is never there. I have a plan of 599 monthly. i done get the spped promised. Most of the times the connectivity is not there. TIKONA IS A CHEATER COMPANY. Was this information helpful? | |||
2 Comments | |||
Comments
Tikona Broadband — slow speed
IAM FACING PROBLEM WITH TIKONA..MY NET SPEED IS VERY LOW.I HAD TAKEN 2MBPS PLAN..I AM NOT GETTING EVEN 1MBPS..I HAD CHECKED THE SPEED IN TIKONA WIBRO ITSELF.I HAD CALLED TO CUSTOMER CARE MANY TIMES...THEY SAID THAT..THEY WILL CALL ME BACK..BUT NO CALL FROM THEM..68%
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Broadband services — No Connectivity
We have a Broadband connection of Tata Communications having userid : [protected]@vsnl.netWe are facing no-connectivity issues since last thursday, and inspite of having sent more than 10 mails and called the customers care centres 12 times and having expressed our loss and harassment being faced these people from Tata seem to be the most ignorant and shameless people especially thier so called nodal officer who has not even cared to personally call and inquire of the seriousness of the problem.'
Have mailed the complaint to TRAI also but have not yet recd a feedback from thier side.
This is deliberate cheating and fleecing consumers by Tata's and i suspect this one of thier stupid ways to save on broadband and pass it on to others.
Also they say that if the connectivity is on even for two mins it shall be considered on and to be considered for compensation connectivity should not be for less than 72 hrs. This is totally baseless and one sided. The technical part is theres and its very eay for them to disconnect and reconnect just before expiry of 72 hrs and then at will they can disconnect.
Wish to know if these terms are as per TRAI regulations and what action can be taken against such a company which is out to cheat us.