[Resolved] Tikona — Advice 4 people disconnecting tikona connection, Page 2

[Resolved] Tikona — Advice 4 people disconnecting tikona connection

J june.sing from Chennai, Tamil Nadu Dec 7, 2010

Dear all, If you are tired with tikona service and want to disconnect it for good. I would suggest you to give your request for disconnection in writing as these people have unscrupulous habit of not raising bill against your account for the next billing cycle to deceive you in believing that your connection has been disconnected. (Becoz even after you request for disconnection they will never state the status of your disconnection request). However, after 3/ 4 months they will surprise you by sending you combined bill for the next 3/4 months together and thereafter their recovery people will threaten you by phone and e-mail and unethically force you to make payment. This information is circulated in public interest. Warm regards Was this information helpful? No (0) Yes (15)
May 1, 2017 Complaint marked as Resolved Verified Support Mar 29, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID. Request you to provide the required details at the earliest to look into your concern and provide prompt resolution. Regards, Tikona Care Verified Support Mar 31, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have not received your information; hence we consider this case closed from our end. We now request you to share your detail on our official Tikona Forum - forum.tikona.in Regards, Tikona Care
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Comments

Mounuddin

from Mumbai, Maharashtra

Mar 29, 2017

Dear Tikona

My User id- [protected]

I would like to disconnect my tikona connection as am relocating. Hence request you to kindly speed up the process as soon as possible. I have spoken to two of your customer care executives and response from them is pending.

Regards
MD. Mounuddin

Tikona Digital Networks Customer Care's response, Apr 3, 2017

Verified Support

Dear Mr. Aswani,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, please contact us on our Customercare number 1860 3000 3434.

Regards,
Tikona Care.

Shakti Sarangi

from Mumbai, Maharashtra

Nov 10, 2018

I have faced the same issue and updated my complaint on this website. It is shocking to see how many people Tikona has cheated in exactly the same manner.