[Resolved]  Tikona — CHEATING BY SERVICEMAN

Address:

Central Delhi, Delhi

DEAR SIR;
I PURCHASED TIKONA BROADBAND CONNECTION ( USER ID NUMBER- [protected]) ON 23/11/2011. ITS SALESMAN TOOK MY TWO WIFI ROUTERS FOR REPAIRING. NOW HE IS NOT RESPONDING TO CALLS AND WHENEVER CALLING FROM NEW NUMBER SAYING THAT I DONT KNOW YOU.I CALLED HIM NEAR ABOT 50 TIMES. IN ADDTION SALESPERSON CLAIMED 2MBPS SPEED AND MAX BILL 999. POLICIES WERE NOT CLEARED, SERVICE IS POOR GIVING LESS THAN 300KBPS SPEED. WHEN CALLED TO CUSTOMER CARE 3-4 TIMES, EMAILED THEM NOBODY RESPONDED BY VISITING SITE. BILL GENERATED WAS NEAR ABOUT 1800/- AT THE END OF 1ST MONTH. IT WAS SUPPOSED TO COME AFTER 3 MONTHS AS PER SALES MAN. BILL AMOUNT I DONT KNOW HOW THEY GENERATED. VERY FRUSTRATED EXPERIENCE, DISGUSTING SERVICE AND UNTRAINED SALESMAN. WE CAN NOT TRUST TIKONA SALES MAN AS ALREADY MANY PEOPLE EXPERIENCING A THEFT OF MODEMS, TELECOM WARES BY LYING WITH CUSTOMERS. I LOOSE ON TIKONA. AT LAST WHAT I CAN DO IS POLICE COMPLAINT. THIS IS JUST TO INFORM AND MAKE AWARE OTHER INTERNET USERS.
DEVENDRA M