[Resolved] Tikona Digital Services — inordinate delay in providing wifi router | |
i made a payment of 1500 towards installation of wif router to tikona digital services on 29-08-12 and i was promised that the same would be installed within 3 days. now it is 10 days and inspite of numerous complaints and calling them for nearly 100 times other than fake apology aND FALSE PROMISE THAT THE SAME WOULD BE PROIVDED IMMEDIATELY I AM STILL SUFFERING FOR CHOSSING THEM AS INTERNET SERVICE PROVIDER. They promised to call me back evertime i phoned them but not once did they called me back. they are just playing with my time and money. service providers like tikona should be dragged to the courts. i also intend to bring this to the knowledge of the telecom ministry. Tikona is not even apologetic about their poor and eratic service. imagine an internet service provided not able to provide wifi router even 10 days after payment of the prescribed amount. And now my advice to everyone. STAY OFF TIKONA Was this information helpful? | |
Nov 16, 2016 Complaint marked as Resolved Verified Support Jul 10, 2012 Tikona Digital Networks Customer Care's response "HiWe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter order to assist you better, we request you to provide the following information: 1. Application No:- OR 2. Registered Contact Number:- Please feel free to contact us on[protected] to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you Email Us :-- tikona.[protected]@gmail.com Regards Tikona Services" | |
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Good service given by Siddesh tikona agent, as my net was not working since morning. Siddesh told me some simple step and according I was repeating that steps and to my surprise my net got connected. Thanks tikona for providing such kind of support
thanks & regards
Prakash Shirvandekar"