[Resolved] Tikona — Harassment by Tikona representative claiming to be advocate. | |||
Hi, I took the tikona connection on 07/22/2012 and paid 2300/- The guy who got the form told me that there will be a refund on 1000/- on disconnection. I disconnected my connection on 03/19/2013 and asked for a final bill. They said I should pay 1200/- I asked for details why they were charging so much, so they sent me another bill with Rs. 897.12/- amount. I told them that they should refund me 1000/- and hence they should pay me 103/- . I kept getting calls to restore my connection, despite of saying no, 10-15 times. Next I get a bill saying final amount due is 1096/- I mailed them repeatedly (I have the mails as proof) that the amount isn't justified. Today morning I got a call from Vinay Rathore who said he is an advocate in Delhi high court (ph no 91-[protected]) saying that I should pay an amount of 3096/- and a case in high court has been registered. When I called this guy from another number and asked if he is a tikona representative, he simple cut my call. Next I get a call from a guy named Vinod, who said he will send police at my home if I do not pay immediately in half an hour. I have both the numbers. I just paid 1096/- to tikona broadband online, so that they stop calling and threatening me and my parents and to be on the safer side. But being an honest consumer, I know that they are simply harassing me and I should speak uo against it. I have seen similar complains on the consumer forum : https://www.consumercomplaints.in/my-complaints.htmltikona-broadband-forgery-and-fake-calls-for-collection-of-amount-c852110.html#comments http://www.consumerlaw.in/complaint-against-tikona/#comments I think this is high time some action is taken against this kind of harassment. I am not complaining against the Tikona network service. This is a complaint against the fraudulent calls from advocates saying I should pay money immediately, on the behalf of Tikona. My Tikona user id : [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Mr. Manushree,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona account has been terminated and the full & final settlement of your account has been concluded post which there are no dues pending and no refund applicable.
We appreciate your patience and kind support.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at http://forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona account has been terminated and the full & final settlement of your account has been concluded post which there are no dues pending and no refund applicable.
We appreciate your patience and kind support.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at http://forum.tikona.in
Regards,
Tikona Care
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Please be assured that your concern listed Sep 28, 2013 has been noted and our team is working on addressing the same.
Regards,
Tikona Care