[Resolved]  Tikona — Harassment by Tikona representative claiming to be advocate.

Address:Bangalore, Karnataka

Hi, I took the tikona connection on 07/22/2012 and paid 2300/- The guy who got the form told me that there will be a refund on 1000/- on disconnection. I disconnected my connection on 03/19/2013 and asked for a final bill. They said I should pay 1200/- I asked for details why they were charging so much, so they sent me another bill with Rs. 897.12/- amount. I told them that they should refund me 1000/- and hence they should pay me 103/- . I kept getting calls to restore my connection, despite of saying no, 10-15 times. Next I get a bill saying final amount due is 1096/- I mailed them repeatedly (I have the mails as proof) that the amount isn't justified. Today morning I got a call from Vinay Rathore who said he is an advocate in Delhi high court (ph no 91-[protected]) saying that I should pay an amount of 3096/- and a case in high court has been registered. When I called this guy from another number and asked if he is a tikona representative, he simple cut my call. Next I get a call from a guy named Vinod, who said he will send police at my home if I do not pay immediately in half an hour. I have both the numbers. I just paid 1096/- to tikona broadband online, so that they stop calling and threatening me and my parents and to be on the safer side. But being an honest consumer, I know that they are simply harassing me and I should speak uo against it. I have seen similar complains on the consumer forum : https://www.consumercomplaints.in/my-complaints.htmltikona-broadband-forgery-and-fake-calls-for-collection-of-amount-c852110.html#comments http://www.consumerlaw.in/complaint-against-tikona/#comments I think this is high time some action is taken against this kind of harassment. I am not complaining against the Tikona network service. This is a complaint against the fraudulent calls from advocates saying I should pay money immediately, on the behalf of Tikona. My Tikona user id : [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Subscriber,

Please be assured that your concern listed Sep 28, 2013 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Manushree,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona account has been terminated and the full & final settlement of your account has been concluded post which there are no dues pending and no refund applicable.

We appreciate your patience and kind support.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at http://forum.tikona.in

Regards,
Tikona Care

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