[Resolved]  Tikona — Have not received refund

Address:

Khordha, Odisha

I had taken a tikona connection in February 2012 and had paid the marketing agent a sum of Rs 2100 for the connection and the modem. However, the technician called up the next day to inform me that the connection would not be installed since the apartment in which I was residing would not intercept the signals properly. When I called Tikona to inform them of this development, they promised me to refund the amount within 30 working days and it has been 2 months since that day and they have not paid us anything and only promise to refund the money via a cheque. They deliberately try to divert the topic by saying that the cheque due to us was routed back to Mumbai since there was nobody on our side to receive the cheque. I find this extremely unprofessional and suspicious on their part and it has caused a harassment to my friends and I since a subtantial amount is blocked unnecessarily. Please redress the situation.