[Resolved]  Tikona — REALITY INSIDE FACE OF SERVICES TIKONA

Dear Customer,


We regret the inconvenience caused to you. We have taken note of your issue and will get back to you at the earliest.

Regards
- Tikona Digital Networks

Tikona — Tikona Fake Company

[protected] Forwarded message[protected]
From: Naseer Associates <[protected]@gmail.com>
Date: Wed, May 4, 2011 at 11:43 AM
Subject: Re: REMINDER - 10 ID#[protected]
To: "nodal.andhrapradesh" <nodal.[protected]@tikona.in>, nagesh.[protected]@tikona.in, [protected]@tikona.in, b.[protected]@tikona.in
Cc: nodal.[protected]@tikona.in, nodal.[protected]@tikona.in, nodal.[protected]@tikona.in, nodal.[protected]@tikona.in, nodal.[protected]@tikona.in, nodal.[protected]@tikona.in, nodal.[protected]@tikona.in, nodal.[protected]@tikona.in, srinath.[protected]@tikona.in, b.[protected]@tikona.in



REMINDER - 10 & FYA Still No Response After Huge Escalation to all complaint Grievance and even after 10th Reminder so pathetic.

I have initiated the legal process against tikona and i m sending all this mail history to media press authorities i m posting this on every online complaint classified portals,i m circulating and posting physical papers which contains this matters.

Impact on Tikona:-

1. 50% business effect on tiokna new customers who are planning to take tikona but dropped after seeing my case.

2. Existing customers are start thinking to remove tikona in order to take precaution before suffering like me.

3. My issue in top of list in every single complaint portal and classified banners.

4. Everyone is start believing that tikona is just an fake company.


On Sun, May 1, 2011 at 1:56 AM, Naseer Associates <[protected]@gmail.com> wrote:

REMINDER - 8 & FYA

On Sat, Apr 30, 2011 at 2:08 AM, Naseer Associates <[protected]@gmail.com> wrote:

REMINDER - 7 & FYA


On Thu, Apr 28, 2011 at 11:28 AM, Naseer Associates <[protected]@gmail.com> wrote:

REMINDER - 6 & FYA,

As per my discussion with Mr.Upendra yesterday dated 27-04-11,He commit me that he will do the needfull for me if tikona fails to refund my payment.

Plus he said he,l be forwarding me that mail of in which he raise my issue for refund in order me to get the ticket# and other details,but unfortunately he did not respond me anything after that call,very poor commitments and services from tikona staff.

Hence i m taking very extreme steps to to show the real & cheap service face of tikona and believe me it gonna be permanent image for tikona and it will be huge risks and loss for tikona.

while you wont serve until unless customers pays you advances,And now when is pay back time you guys need 4 weeks how pissing stuff is this i m damn serious this time i need my money back which i have paid for quarterly payment.

Before taking that actions i m still requesting to nodals,appellate & higher authotity officers to refund my payment on or before[protected] And save the tikona,s image since i have all the mails history proofs and telephonic record history.


On Thu, Apr 21, 2011 at 2:04 AM, Naseer Associates <[protected]@gmail.com> wrote:

REMINDER - 5 & FYA

On Tue, Apr 19, 2011 at 3:08 AM, Naseer Associates <[protected]@gmail.com> wrote:

REMINDER - 4 & FYA

On Sun, Apr 17, 2011 at 12:28 PM, Naseer Associates <[protected]@gmail.com> wrote:

After a long session of checking my issue by tikona technicians and my area manager they have declared that,Its tikona,s fault that they have not supposed to install tikona in my place and,they had big apology being sorry for their bad & late service.

Below tikona people are accepted & had apology for not to install tikona at my place

Mr.Srikant Technician,Mobile:- [protected]
Mr.Hari Prasad Technician,Mobile;- [protected]
Mr.V Srinivas Technician
Mr.Sandeep Tigga Engineer,Mobile:- [protected]
Mr.B.Upendra Area Manager,Mobile:- [protected]

This is Really disgusting services all in for everything the customer has suffered.everytime i have to go internet cafe to get my work done since this for my corporate use all our works has been hung up i faces lots of our client problems,i have bare lots of loss,who will be responsble for all this????I have switched for tikona just becoz of service and speed quality and its none of these there exists,Now i want all my money back within a week since i have been informed that it will take 4weeks time how come while you wont serve until unless customers pays you advances,And now when is pay back time you guys need 4 weeks how pissing stuff is this i m damn serious this time i need my money back which i have paid for quarterly payment.

Mr.B.Upendra has advice me that he will block my id raise the issue for refunds

Note:- if needfull has not been done,i will publish all this mail hisotry in media,press news
channels online consumer complaints & telecom ISP portal,RTI sectors and legal
proceedings will be taken on your risks and expenses.



On Wed, Apr 13, 2011 at 1:47 PM, Naseer Associates <[protected]@gmail.com> wrote:

REMINDER - 3 & FYA No Response scheduled is arranged by mumbai office on todays deadline but still no response really services for tikona customers.

On Tue, Apr 12, 2011 at 12:41 PM, Naseer Associates <[protected]@gmail.com> wrote:

REMINDER - 2 & FYA

[protected] Forwarded message[protected]
From: Naseer Associates <[protected]@gmail.com>
Date: Tue, Apr 12, 2011 at 12:15 AM
Subject: Fwd: Issue Escalated REMINDER -1
To: nodal.[protected]@tikona.in, nagesh.[protected]@tikona.in
Cc: [protected]@tikona.in



REMINDER - 1 & FYA

[protected] Forwarded message[protected]
From: Naseer Associates <[protected]@gmail.com>
Date: Sat, Apr 9, 2011 at 8:15 PM
Subject: Issue Escalated
To: [protected]@tikona.in
Cc: nodal.[protected]@tikona.in, nagesh.[protected]@tikona.in


This is really disgusting services from tikona customer care i have
made more than 4 complaints for no internet access from 4days i,ve
been in followup with tikona people but no one has caring my issue
since my connection is for my corporate use on my company all my works
are stopped everytime i have to go internet cafe to do my works,For
this is what we are paying for tikona i really cant understand why
everyone is careless regarding my issue is no one able to fix or no
one wants to fix my problem.I,ve switched to tikona just coz speed &
quality service i m not getting none of these its really really
pissing off experience with tikona.

I request you to higher authorities nodal & appellate officers to take
an serious action and do the needfull with immediate effect.

If my problem cant be resolve in next 24hrs refund all my quarterly
and disconnected your tikona.

Thanks,
ID#[protected]

Disgusting and pathetic service after 2mnths i did not my money back no one responding me even i marked cc to Nodal officers