[Resolved] Tikona Internet Connection — Connectivity issue | |||
I am raising complain that my internet is not working properly and the speed is showing too low and even sometime its not even able to connect to the internet. Whenever i call customer care, they keep saying that it will not happen on next day, some server update is going on. The whole week have been passed but the problem is not resolved. Dear people, our irony is that we are living in a country, where every company is fraud and just take charges but never provide services. Tikona is one of such fraud company. I am fed up with its cusotmer care services. Neither they are able to resolve the issue, nor they respond quickly. It take too long to just log your request. So frustrating behaviour of customer care. Last i talked to Rahul from customer care, he said some server update is going on in gurgaon, tomorrow you wont face any issue. But i am still facing an issue. None of my request have been resolved out of mentioned below:- 1) 1-[protected] 2) 1-[protected] 3) 1-[protected] 4) 1-[protected] even my call get disconnected while talking to sohan on 15Nov2012 at 9:22 PM. It was clear that he was not able to resolve my issue so he disconnected the call. I have full data thats why anyone can understand i am saying truth. Please do the needful. take some action against them. Never rely on this company, its a big fraud company, it gives you plan of 2MBPS but you get only 200-400 kbps speed. My irony is that Airtel do not have network here, else i would have selected Airtel connection. Can anyone suggest me some good broadband connection. Thanking you, Ajay Was this information helpful? | |||
Jul 1, 2017 Complaint marked as Resolved | |||
1 Comment | |||
Comments
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33