[Resolved]  Tikona Internet — Improper speed and no response for complaints

Address:Hyderabad, Andhra Pradesh

Respected sir/madam,
This is manikantha staying in Ravindra nagar,BK guda,SR nagar, Hyderabad.
Sir I took a internet connection from the Tikona service provider plan of 850 excluding tax for the speed of 512 kbps even i can go for 600kbps for 799 plan for which only WiFi router or nanao station 2 antenna is provided but for 850 plan both Wifi router and nano station2 antenna will be provided.But from the first day of our connection i am unable to use my WiFi router and also speed of connection is not proper and some times i am unable to browse google and also unable to connect to internet so i complained to tikona care no [protected] for times and i was given a reference no's[protected],[protected],and[protected] but there is no solution for our problem till now.
kindly reply with a solution.
thanking you,
With Regards,
Manikantha.
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Aug 14, 2020
Complaint marked as Resolved 
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Tikona service is pathetic. no response for service calls . problems are not resolved even after 10 days .

at times the line get disconnected repeatedly for hours together

also need able to send mails via outlook(smtp problem). they have not been able top resolve

ticket no[protected] dated April 9, .2010)
These tikona people are totally unprofessional, ill mannered, cheap & thiefs.
I took tIKONA 600 RP, 300KBPS PLAN ON 8TH MARCH IN GURGAON. fROM THE VERY FIRST DAY, MY INTERNEt was not working. i called a no. of times to tikona care . but no proper response. Also, i send a mail a no. of times.
All i got was assurances and complaints no.
These people took 400 from me as installation charges, and then they submitted a fake cheque to their office.
Now, i am getting repeated calls from them, that the cheque bounced,
Whereas the truth is i never gave a cheque.

Please dont get cheated by tikona.
A thoroughly unprofessional company with ill mannered & irrititating staff.
I have atleast wasted my 1.5 months on them.

Vikas,
Gurgaon
TIKONA NANGE LOGON KI COMPANY HAI SAALE CHOR HAI.

CHORAN SAALE PAISE LEKE BHAG JARE
service is really pathetic, i m still struggling with them to gt the Outlook issue resolved.
I am not able to send emails using my Outlook + tikon.
Any solution?
service is really pathetic, i m still struggling with them to gt the Outlook issue resolved.
I am not able to send emails using my Outlook + tikona
Any solution?
pls call me [protected]

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