Tikona — Did Not getting Promised speed , Will Not Refund Money | |||
I am Nagaraju Taken Broad Band connection with Tikona Digital Networks. My user id is [protected] I have opted plan for 3 months (Unlimited with 300kbps ).It is good for first five days then on wards My net speed became very slow that is 80 kbps.I made complaint 3 to 4 times But no one is responding well.My complaint number is (1-[protected])their customer care executives are very intelligent because they are using a smooth language to talk to customers but they are unable to provide the solution. they are simply saying please wait until your problem solved . How many days i will wait with out using my net even i paid money.Will they increase my usage days for these 10 days. I have all the proofs to submit when required.. I dealt with Prafool, Abhishek and sharan. Please Atleast now solve my problem Was this information helpful? | |||
 2 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Tikona Digital Networks — money not refunded
i have booked broadband internet in TIKONA digital networks at[protected]. Due to non availability of signal they did not give the connection. i paid Rs.1650 through CHECK (no:-88351 Axis bank)Application No: [protected].
they didn't refund the money. i call them more than 20 times, they are not responding.
Complaint No:[protected]