[Resolved] Tikona — repayment | |||
One of the worst service i have ever used... it is so frustrating to use this service. A executive came to my home and collected the cheque and the cheque got credited on to there account with in 5day and no one turnedup untill 7 days and one fine day a engineer comes with an antenna and he says that there is not connectivity at my home, but the person who collected the cheque informed that he can see the antenns from my home and he promise that i will be getting a minimum of 150Kbps of download speed. after this a person come to my home for providing me the demo and he confirmed that there is no signal at my home and the refund payment would take minimum of 30 working days and it is also not confirmed. Never use "Tikona Wireless Broadband " and the customer care people they know only once work "Sorry for the inconvenience caused to you" and they will provide the other contact number stating that they are not the correct person to contact and they will ask us to send e-mail and no one will respond to the e-mail. Was this information helpful? | |||
Nov 26, 2016 Complaint marked as Resolved Verified Support Dec 12, 2011 Tikona Digital Networks Customer Care's response HiWe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information: 1. User id:- 2. Registered contact number:- Please feel free to contact us on[protected] to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you Email Us :-- tikona.[protected]@gmail.com Regards Tikona Services | |||
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
I’m Deepak Kumar
I want to thank Tikona for my Refund cheque of full amount. On 3 Aug 2011 I have applied for Tikona ULNTD799 plan and paid installation charges to sales guy, but the installation guy told me that there is no feasibility at my place, so I raised disconnection request. I wasn’t expecting the refund to come to me on time, but to my surprise after 30 days I got my refund cheque. I wish my location was feasible, hope it would be in future as I have good review about their network speed.
Regards,
Deepak...