[Resolved]  Tikona — unqualified staff/no communication skill

Address:

Maharashtra

A sales rep by the name Neelesh( an excellent young man) came at my res(tikona outlet , legend apt, vakola santacruz east).I did show interest in the plan, but as my hathway connection is very good, I did not want to immediately sign up,but he insisited me and took a cheque of Rs 500/ch no 715179,SVC bank,vakola,He said that he would come after 15 days and confirm about the same, and then start my a/c.without my notice the ch was deposited in their bank a/c,,on 10/4/10,when I personally when to inquire they apologized and said that on 25/4 the ch would be at my doorstep(after 15 days).but there was nothing,on 26 I went again and there were telling just fables.99 % of the staff in legend office cant’ even speak English,almost every one seems to have received no proper training about the job.follow up is 0%. I myself till now have spent 40/50 Rs on mobile bills( I have proof) calling them up.Just one look at that office and it looks like a hang out joint, but talks are big,.
Finally after chasing the staff, I received my ch on 30/4 and the ch spells my name as ANTHONI FANDINES(I don’t think even the typist,who typed my name on the ch has ever gone to an English speaking school),whereas it should have read ANTHONY FERNANDES.Again I go back ,and then the supervisor says it will take 4/5 day’s
I told the supervisor, to finish off the story by paying me Rs 500/-cash, he say’s we have no cash here.He then call’s Neelesh personally and tries to fix up the problem.Untrained ,unskilled and un- professionals over here have made this simple story to a long.why would one want to run services/business and make life of member’s in society a pain?when will I get back Rs 500 + money spent on call's is history<