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Tikona Digital Networks

[Resolved]  Tikona — have been asking for Disconnection for 8 days however have sent a Bill

Address:North Delhi, Delhi

I got the connection installed on 08 August 2010 however first time login was on 12th Aug and on 15th Aug 2010 requested for disconnection due to Low Speed, No connectivity most of the time, Anti Virus promised which never got Installed and worst Customer Service
Nobody turned up till date, Later on 21Aug2010 I have been sent a bill of 615Rs

I have been calling customer care nobody connects to the Senior and have been promised for Refund of mine Installation Charges Initially but now It's no more Valid Promise as per them.

Complete Harrasement..Installation was done within 1 non working day on Sunday but for disconnection nobody is bothered even after 8days.

I have sent an email to nagesh.[protected]@tikona.in, nodal.[protected]@tikona.in, [protected]@tikona.in and response awaited
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I have the same story... My net connection was installed on 13th of July 2010 at (10 p.m.) by paying Rs 500 as the installation charge. Tikona sent a bill on 15 of July (i.e. in 36 hours for Rs. 873! When i enquired I came to know that its with the added Rs 500 and Rs 300 advance for the plan for the next month. My actual bill was on Rs. 19. And the best thing for Rs 19 I had to pay Rs 50 tax! Nevrtheless like a good customer I have paid the bill though a lttle late bcoz nobody in the customer care knw abt it. or they would say "server is down" I have requsted 4 times for cancellation.. and return of the charges paid bt nothing happend... planning to sue the company... want help.. pls contact me on [protected]@gmail.com
- Ismail H. Khan
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PLS Guide Somebody won't leave such Company without the Compensation of Harrasement.
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    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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