[Resolved]  Tikona Secured Wireless Broadband Service — Regarding Worst Service/Billing issue

Address:

Chennai, Tamil Nadu

This is Ramasamy .G

I have applied Tikona WIBRO Broadband service April 2010.

I have paid every month bill through net banking.

I got signal issues. So that I have disconnected Tikona Broadband August 2010.

I settled full billing amount. There is no outstanding.

A Service Engineer get back Wireless modem with wires and give me disconnection confirm paper.

Last November 30 2011, I have got a Tikona Bill through email. I giving below billing details:

Bill Date 26-Nov-2011
Bill Number B[protected]
Billing Period 26-Oct-2011 to 25-Nov-2011
Last Bill Date 26-Oct-2011
Total Amount Due After Due Date 890.62

I replied to Tikona. "I have already disconnected Aug 2010 & Given full settlement, This bill is invalid"

Today(15/12/2011) I got reply, "We would like to inform that, the previous outstanding amount for your account is Rs 865.62., Now your account is closed."

Actually I already given full amount, there is no pending'

What a Worst Service.

Regards
Ramasamy.G