Tikona — Tikona - fraud company

Address:Tamil Nadu

I took a connection from Tikona which they claimed to give 3gbps bandwidth. They took Rs. 500 as installation charge but their so called service did not give me anything more than 128kbps. Also, I will have to uninstall any other wify like photon plus or Reliance broadband if I am to use this wierd stuff. I dint want to go ahead with this and wanted the cheque back. But by then they had given it out to some of their guys who submitted it to office (I accept its my mistake I gave the cheque trusting them). They left their router here saying they will return the next day to fix it. Since then those people are absconding :). I tried calling their customer care many a times but each time a new guy picks up saying we are working on cancelling your connection sir..your cheque is with our finance team and they will return it back to you in 15 days. I am fed up hearing this song for the last 4 months and do not want to go after it anymore. I just want to let all people in Chennai know that this is a fraud company and do not get cheated like me.
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Congratulations ! I have decided to pay up the Tikona bill of Rs. 274 inspite of not using your service for a single hour. In fact I will be paying Rs. 500+ Rs. 274= Rs. 774. The 500 rupees was the security deposit. I have attached the full and final settlement receipt for your reference.

Congratulations to Tikona billing department for being persistent in sending bills on regular basis and charging interest at the rate of 120%. Indeed many many congratulations to the CFO of Tikona. It is an excellent business model- in modern electronic extortion. I hope you will give some management lessons in Harvard and other institues and explain the new MBAs how to run these types of businesses and make returns of 120%. Congratulations again.

Congratulations to the customer service team for actually managing to shield up to 50 calls from me to reach the concerned person who can take action. Customer service team you are doing a wonderful job at not providing any customer service. I think you should ask your management for a raise. It has been truely frustrating experience to the customer which means that you have done a fine job

Congratulations to the management team for hiring individuals in billing department and in customer service. They have done a tremendous job at not allowing any information to reach the management. The best part is that the management believe that everything is going well when it comes to customer satisfaction.

May you all succeed in extorting more money from the customers. Also is Tikona going to come out with an IPO? I think I will try to see if I can buy some of your shares. I am really impressed with your business model. The best part is that it is legal

Wishing you all the success in the future

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    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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