[Resolved]  Tikona Wibro — MENTAL TORTURE

Address:

Mumbai City, Maharashtra

my user name for tikona wibro broadband was [protected]
i paid my bill dated 26.02.10 bill no B1-408380 by cheque no 653633 for which d money was deducted from my acount and was credited to tikona digital networks pvt ltd acount according to my bank statement for which i also forwarded a bank statement as a proof to tikona but they keep on telling me dat the amount does not reflect against my user name and will reflect as soon as d system updates
they took down my complaints several times but no action was ever taken i called them more than "50" times to solve this problem but d only thing they keep on telling me is dat d matter would be forwarded to d concerned department which i believe does not exist it has caused me a mental trauma and waste of time and effort but no one cares tikona treats its customers as fools
after which i finally discontinued d service on 10-04-10 and even for this i had to suffer a lot and make innumerable calls for almost 10days forget about the bad service ,mental trauma and wasting time of customers they didnt even bother 2 rectify my bill paid by cheque as mentioned earlier but also sent me a new bill even after discontinuing d service
tikona is a fraud company and i[censored] want d worst expirience o[censored]r life than tikona is ther
tikona should not charge customers for d pathetic service but instead pay them to use their service i want my money back and if possible even want to claim money for mental trauma and waste of time, money and false promises to the tune of rupees 1lakh

tikona is d worst broadband service available in d market it makes all false claims
i subsribed for 599FULL plan for which i used to get a speed of not more than 15kbps the actual speed mentioned is 300kbps which is a false claim made by tikona
very pathetic customer care not a single person attached with tikona willing to help the just give a complaint no just for fun sake and fooling d customer for which no action is taken
dont buy tikona its fraud
they even hav publisised 4g launch in many places when d fact is even 3g auction is goin on and even 3g is not available everywhere
government of INDIA should ban tikona for fraudulent claims they promise but never diliver