[Resolved] Times Of India / Online Shopping / Teknix — K780 MOBILE PHONE | |
Sir, I am a regular reader of Times of India news papper, inthat there was an advertisement for online shopping in the name of indiatimes.shopping.co.in, as i know about Times of india i placed a order for k780 iphone mobile with all accessories blue tooth head set,2 batteries,2GB memory card,order no is[protected], i received the same 24th of july09, but the phone have lot of problems,1,volume not in control,2,bluetooth not working,3,icons are shaking,4,Time shows slow running,sensors are not working properly,5,tottaly its too hard to operate,for this i paid Rs 7100/00, and i returned the phone for replacement , after a week i received the phone as same problemetic condition, as i informed to [protected]@indiatimes.co.in,they gave phone no to contact[protected]/55 but they are not attending my call, tottally i have been cheated , sir kindly take action and get the refund or replacement with good one, thanking you Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Indiatimes shopping is totally fraud. I send mone for Sigmatel S400 but another defective non-working dead model was sent by Teknix. As per advice from Indiatimes, I sent back the mobile 4 times, but each time Teknix returned the box without opening it.
Dear Support
We received ordered item on 20 Sep 2010
Ordered item have 1 month warranty (from 20 Sep 2010 to 20 Oct 2010)
As we face problem in product, we rise complaint on 15 Oct 2010 (with in warranty period) with complaint number 502808
What ever invoice we have received - that invoice contain contact number [protected] which is also wrong. Means all wrong numbers we got from you.
Froud merchants we seen on Indiatimes shopping.
Till date not you have collected faulty product from us nor given address to dispatch faulty product back nor contact numbers given by you for support are correct.
What to do ? Is this INDIATIMES SHOPPING support towards customer ?
Awaiting for support...
Sincerely,
Mr Rajesh Patrike - [protected].
[protected]---
SYS Com - www.syscom.co.in
Shivneri Building, 1st floor
Besides Osmanabad Janta Sa. Bank
Near Shivaji Chowk, Ambejogai Road
Latur 413531 MS, India.
Tele.[protected]
Fax.[protected]
[protected]---
Working Hrs: Mon to Sat 10 AM to 6 PM
----- Original Message -----
From: SYS Com - www.syscom.co.in
To: customerservice
Cc: customersupport.[protected]@gmail.com
Sent: Tuesday, November 02, 2010 10:54 AM
Subject: Fw: Return of Order Item - Ref Order No[protected] ; Complaint number - 502808
POOR SUPPORT
The contact details of merchant is wrong
[protected]
22035455
22035454
sachin
customersupport.[protected]@gmail.com
I want to return my product back. Pls refund money.
----- Original Message -----
From: SYS Com - www.syscom.co.in
To: customerservice
Sent: Thursday, October 28, 2010 12:34 PM
Subject: Re: Return of Order Item - Ref Order No[protected] ; Complaint number - 502808
Contact Person :- Kishore Mulani
Customer Support No :- [protected]
Above person left the job from last 1 yr.
What to do now?
----- Original Message -----
From: customerservice
To: SYS Com - www.syscom.co.in
Sent: Thursday, October 28, 2010 10:22 AM
Subject: RE: Return of Order Item - Ref Order No[protected] ; Complaint number - 502808
Dear Mr. Patrike,
We thank you for contacting Indiatimes Shopping.
We apologize for the delay in responding to you.
With reference to your mail dated - 20.10.10 for order number[protected], we apologize for the inconvenience caused to you. We request you to contact at below mentioned Customer support number of “Teknix”. They Will assist you further.
Following are the details of Service Center of your ordered product:-
Contact Person :- Kishore Mulani
Customer Support No :- [protected]
We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.
For convenience please do not delete the interactions while replying.
With Regards
Alka - Customer Service
Indiatimes Shopping
We received ordered item on 20 Sep 2010
Ordered item have 1 month warranty (from 20 Sep 2010 to 20 Oct 2010)
As we face problem in product, we rise complaint on 15 Oct 2010 (with in warranty period) with complaint number 502808
What ever invoice we have received - that invoice contain contact number [protected] which is also wrong. Means all wrong numbers we got from you.
Froud merchants we seen on Indiatimes shopping.
Till date not you have collected faulty product from us nor given address to dispatch faulty product back nor contact numbers given by you for support are correct.
What to do ? Is this INDIATIMES SHOPPING support towards customer ?
Awaiting for support...
Sincerely,
Mr Rajesh Patrike - [protected].
[protected]---
SYS Com - www.syscom.co.in
Shivneri Building, 1st floor
Besides Osmanabad Janta Sa. Bank
Near Shivaji Chowk, Ambejogai Road
Latur 413531 MS, India.
Tele.[protected]
Fax.[protected]
[protected]---
Working Hrs: Mon to Sat 10 AM to 6 PM
----- Original Message -----
From: SYS Com - www.syscom.co.in
To: customerservice
Cc: customersupport.[protected]@gmail.com
Sent: Tuesday, November 02, 2010 10:54 AM
Subject: Fw: Return of Order Item - Ref Order No[protected] ; Complaint number - 502808
POOR SUPPORT
The contact details of merchant is wrong
[protected]
22035455
22035454
sachin
customersupport.[protected]@gmail.com
I want to return my product back. Pls refund money.
----- Original Message -----
From: SYS Com - www.syscom.co.in
To: customerservice
Sent: Thursday, October 28, 2010 12:34 PM
Subject: Re: Return of Order Item - Ref Order No[protected] ; Complaint number - 502808
Contact Person :- Kishore Mulani
Customer Support No :- [protected]
Above person left the job from last 1 yr.
What to do now?
----- Original Message -----
From: customerservice
To: SYS Com - www.syscom.co.in
Sent: Thursday, October 28, 2010 10:22 AM
Subject: RE: Return of Order Item - Ref Order No[protected] ; Complaint number - 502808
Dear Mr. Patrike,
We thank you for contacting Indiatimes Shopping.
We apologize for the delay in responding to you.
With reference to your mail dated - 20.10.10 for order number[protected], we apologize for the inconvenience caused to you. We request you to contact at below mentioned Customer support number of “Teknix”. They Will assist you further.
Following are the details of Service Center of your ordered product:-
Contact Person :- Kishore Mulani
Customer Support No :- [protected]
We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.
For convenience please do not delete the interactions while replying.
With Regards
Alka - Customer Service
Indiatimes Shopping
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I am a regular reader of Times of India news papper, inthat there was an advertisement for online shopping in the name of indiatimes.shopping.co.in,
I have ordered I-phone order no.[protected] on[protected].I have received the same from indiatimes.It was not working properly 1.Display is blinking 2.Phone battery was not chargiong properly.3.I cons were shaking.I have informed to [protected]@indiatimes.co.in, they gave phone no to contact[protected]/55 but they are not attending my call, tottally i have been cheated
kindly take necessary action and get the refund or replacement with good one,
thanking you
Prasad