[Resolved]  Tortilla Roti Maker — Unavailability of Customer Representative

Address:

Pune, Maharashtra

We had purchased a Tortilla Roti Maker from Basic Associates on 15 May 2011 from Sakal Exhibition till the time the sale did not happen the representative was very nice and good. But after the sale the service given by Basic Associates Pune is PATHETIC.

I have not yet seen the demonstration from the representative, till date we have called a couple of times on [protected] the person who is picking up the call he always says we will send to you today. I dont know then and which today he is taking about. If required I am ready to submit my Outgoing Calls Data as a proof o show how much times we had called.

Today 04.06.11 when i called him he was so arrogant, i was shouting at him and there was no response from him as if he had kept his mobile aside for me to shout and when I finished then he said Hello after 5 minutes.

The Roti maker which we have purchased rotis are never soft it always becomes thick.

Me and my family have become very frustrated as the Roti Maker we have taken is noting but a show piece.

Is this the service we get after the sales then really the company is just a sales oriented company and not a customer centric.

I MUST SAY VERY PATHETIC & BAD SERVICE GIVEN............

I expect an immediate action.

Please revert back to me on ASAP
Tel Number:[protected] Landline)
[protected] or [protected]
Email: [protected]@gmail.com or [protected]@gmail.com

Thanks if immediate action taken.
Sohini Kekare