[Resolved]  Tortilla Roti Maker — VERY VERY BAD PRODUCT

Address:

Pune, Maharashtra

EXTERMELY DISMAYED BY THE SERVICE AND PRODUCT.
I PURCAHSED THE PRODUCT FROM BIG BAZAAR , CHINCHWAD.ON 29/4/2010.
there was problem with the roti maker where it was not switching on , was taken by Mr Ahmed shaikh on 09/10/2010 .He said that thermostat was not working ,repaired the product and gave it in a few days.Again the same problem on 13/10/2010, again repaired and returned . Surprisingly again on 20/10/2010 and unbelievably again on 23/10/2010 the same problem occurred & same action.
I have in writing the date & signature of the concerned person.Again the same problem was reported on 16/11/2010.After that it was repaired and the product was working fine for a few days.Notice that the same problem has occured for 6 times within a month & my number of servicing also were used for this. ( 6 were sued & entered out of 10.
On 14/2/2011, Handle of the roti maker suddenly was not functioning properly.Now i was charged Rs 100 as service handling charges.Now again on 14/04/2011 the same problem has reoccurred and now the sales guy Mr Pavan is talking rudly and blaming our use .And we have always have to go to big bazaar to deposit the rotimaker & then again to collect .
Very bad service and disappointing product after promise of 2 years warranty.