[Resolved]  Toyota Liva — Rain water leakage below the back passenger seat

Address:

Mumbai City, Maharashtra

From: Riddhima Saxena
106,Shree Panchvati CHS Ltd,
Off-Yari Road, Versova,
Andheri (W),
Mumbai-400061
Dt: 13.07.2013


SUB: COMPLAINT AGAINST SUB-STANDARD DESIGN
CAR REGISTRATION NO: MH 02 CD 4304
E.NO: 3 NRV 043194
CH. NO: MBJK 32 BT[protected]
MODEL: TOYOTA ETIOS LIVA – G
MFG DT: 09/2011
REG DT: 21/10/2011
I have purchased the Toyota Liva in October 2011 from Millennium Toyota Vile Parle (W), Mumbai. I would like to bring to your attention the poor engineering and body design of this car. There is water coming into the car from the bottom of hind seat when the car is parked or being driven during the heavy rains in the city. The entire carpet lining is wet and water is floating above it and foul smelling. It is appalling to see this happen.
Prior to this car I owned a Hyundai Santro for five years and never did I face such an issue. I did not know that Japanese Toyota car design is inferior to Hundai.
The reason for me purchasing a Toyota car was because the Sales Man convinced me of its better engineering and body design which is sadly not the case. I would urge you to look into this matter as not only it reflects poorly on the company but the high level of inconvenience caused to the owners of the vehicle.
Kindly look into this matter as it is very serious and grave issue.
Yours sincerely,

Miss Riddhima Saxena.


c.c: Millennium Toyota,
CTS 399. Cosmos, Near Golden Tobacco Factory,
S.V. Road, Vile Parle (W), Mumbai – 400056.