[Resolved]  Toyota — FORTUNER BRAKES NOT WORKING

Address:

South Delhi, Delhi

) I purchased Toyota Foretuner from galaxy toyota , kotla mubarakpur opp defence colony on 20.1.2010 by bill no A[protected] with engine no 6436025

2) The limited warranty no is FA 5003296 and comprehensive Insurance was done at galaxy Toyota under IFCO TOKIO

3) The brakes create a jarring noise and vibration and jammed all of a sudden on 20.4.2010 when the vehicle infront stopped and led to accident with damage to my vehicle on bumper, front head light , fog light and fender and bonnet. My son in law who was driving the vehicle sustained injury (abrasion) on his chest and his medical examination revealed trauma and hypertension subsequently on 20/4/10.I lodged a police complaint too in DLF phase1 gurgaon regarding accident-diary no 15 dated 20/4/10

4) I went to Toyota galaxy , moti nagar and submitted my vehicle for repair at workshop on 21/4/10 and brought to notice of the employees of Toyota repair workshop about faulty brakes .The repair estimate given was Rs 85000 and delivery was due on 26/4/2010

5) I informed Toyota Kirloskar motors Customer care via email and telephone on 21/4/2010, and also informed general manager customer service , Galaxy Toyota , Moti Nagar,regarding the same defect on 21/04/2010 and complaint no TKMMAIN 10A 115394 was given to me
6)I have not received the vehicle delivery on 26.4.10 and my complaint has not resulted in any relief to me. Moresover since three months my Registration certificate and Insurance policy also has not been given to me.
7)This is to Inform Toyota Kirloskar motors that consumer complaint will be at the cost and expenses of your concern , and I will seek compensation for the mental agony to me and the mental and physical agony to my son in law who was driving the vehicle at time of accident caused due to the manufacturing deficiency in the vehicles braking system. The vehicle defect should be corrected and replacement of defective parts due to accident to be done by Toyota company .

please help me to get justice against this manufacturing defect that could have proved deadly