TVC Sky Shop — Damage Piece | |||
Order No. [protected] dt: 24/08/2010. (Merlin Mixer) Dear Sir, After watching Advertisement of Merlin Mixer on TV on dated 24/08/2010 for the first time I happily ordered 1 Set of Merlin Mixer from TVC Sky Shop & I got the delivery of same on dated 02/09/2010 for Rs. 3565/- After receiving the mixer on dated 02/09/2010 I was disappointed to see that Mixer was in broken condition so very next day on dated 03/09/2010 I have lodged 1st complained about it on your number [protected] & got the complain number[protected]. But regret to inform you that even after complaining on 03/09/2010 no action has been taken from TVC Sky Shop So I had again called on their number regarding complain & Complain date along with name of people I have talked to for complaint is given below : 1. 1St Complaint on 03/09/2010 they gave Complaint number i.e.[protected]& said wait for 2-3 days for further action from TVC. 2. So I again called on 06/09/2010 & they said wait for a week & your Mixer will be replaced within Week. So waited for a week but nothing happened. 3. So again called on 13/09/2010 after a week & talked to Mr. Raju Wagh & Vishal but they said we just note down complaints & forward the same to company. I was unsatisfied from their reply. 4. So on 14/09/2010 again talked to Mr. Victor & he said your complain will be forwarded but nothing has been till today. 5. So I again called for the 5th time & this time talked to Mr. Imran & this person has again given new complaint number i.e.[protected]. I have mailed this complaint on dated 27/09/2010 but not received any reply hence finally I have thought of writing to you as I was not interested in repeating all the things again from getting complaint number to get new 3rd complaint number. Looking forward for help from you. Warm Regards, Omprakash Birmiwala. +91-[protected] Was this information helpful? | |||
 4 Comments | |||
Comments
look after it
Reply
customer is always right.
It is the duty of shopkeeper to give a good product.
TVCSkyshop need to replace the damaged article. If they donot do, consumer court can set them right by ordering a penalty up to 1 Lac Rupees and order replacement. more strictly consumer court can also order suspension of TV advertising if found Doubicious.
Keep following up or lodge a case in consumer court.
All the best
Ramesh Sharma
It is the duty of shopkeeper to give a good product.
TVCSkyshop need to replace the damaged article. If they donot do, consumer court can set them right by ordering a penalty up to 1 Lac Rupees and order replacement. more strictly consumer court can also order suspension of TV advertising if found Doubicious.
Keep following up or lodge a case in consumer court.
All the best
Ramesh Sharma
1st December 2010,
I agree with you. Even, i purchased a Cooking King with Free Silcer Dicer from them last month. First time i received the product in a damaged condition. I called customer service, they asked me send the product back to their Mira Road office. I paid the cartidge and send the same. After 15 days, i recieved the product again in the damaged condition. After making several calls, they said they cannot change and i can get it repaired from the local vendor. What the is this?
Pathetic Service, Worst quality of products and no customer service.
Will recommend people not to buy anything from them. They are Cheaters.
Meetu
I agree with you. Even, i purchased a Cooking King with Free Silcer Dicer from them last month. First time i received the product in a damaged condition. I called customer service, they asked me send the product back to their Mira Road office. I paid the cartidge and send the same. After 15 days, i recieved the product again in the damaged condition. After making several calls, they said they cannot change and i can get it repaired from the local vendor. What the is this?
Pathetic Service, Worst quality of products and no customer service.
Will recommend people not to buy anything from them. They are Cheaters.
Meetu
i planed to puchase a product from tvs sky shop but after looking such complaints i changed my plan thanx for giving feed back regarding cheaters
regards
tofiq ahmed
regards
tofiq ahmed
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