TVC Skyshop Complaints & Reviews

Its been more than one month that i have not received my mobile that i had sent it on 31 july 2014 to service centre of Mumbai..i had bought it from tvc sky shop.iam facing many problems without my mobile.. my mobile order no. is 14388577.i had bought this mobile on 31 may 2014.. i hope you would take some strict action against the company...

My Father purchased a coral stone ring from TVC SKYSHOP WITH genuine report card but now i tested this stone and found its fake stone not original coral stone. I did write an email to costumer team for refund.but they replied its not possible so please take suitable action against him.and resolve this issue as soon as possible.

Regards
Udham Singh
[protected]

Nuclear sx mobile on line purchase from tvc sky shop Order Date- 26-Aug-2013 08:32:04 AM IST Order Confirmation Number: [protected] mobile touch screen display not proper working mobile Send through dtdc courier on dated: 23/6/14 Consignment No.: V17381886 But service center did’nt inform me fulty mobile recived or not he is repairable or not repiarable.if my mobile not repairable – REFUND ALL MONEY- My account Holder Name is: UDAIRAJ RAMPAL RAWAT A/C No.:[protected] ICICI Bank limited-Boisar branch Jagdish enclave, 1st floor, Tarapur road, BOISAR-Tq.Palghar, Dist.Thane. Regards udairajrawat [protected] mail id:[protected]@yahoo.co.in

Nuclear sx5.3' smart phone from TVC Sky Order Date- 26-Aug-2013 08:32:04 AM Order Confirmation Number:[protected] and it was delivered on time. but after 10 months display was not working. I sent it for repairing TO, TVC NETWERK LTD, GLOBAL COMPLEX, ‘’O’’ BULIDING GALA NO-1 & 2, OWALI VILLAGE-BHIWANDI, DIST-THANE-421302 through dtdc courier on dated 23/6/14 consignment no-v17381886 and they not confierm he is received or not. no any contact no. many times call to customer care did'nt response he said wait for service centre.reply. pls take action for repair urgently.udairajrawat from-greater noida. Reply from customer care- Mr.yadav mobile no is:[protected] call us from customer care he said ur mobile is not repair .so all money to refund in ur ICICI bank Boisar Branch account no& name: Udairaj Rampal Rawat A/c no is:[protected]. pls urgently refund all money. above my a/c no. don't delay.-Regards-udairaj Rawat([protected])

I bought an Nuclear sx5.3' smart phone from TVC Sky Order Date- 26-Aug-2013 08:32:04 AM IST my mail id [protected]@yahoo.co.in mobile-[protected]
Order Confirmation Number:[protected] and it was delivered on time. but after 10 months display was not working. I sent it for repairing TO,
TVC NETWERK LTD,
GLOBAL COMPLEX,
‘’O’’ BULIDING GALA NO-1 & 2,
OWALI VILLAGE-BHIWANDI,
DIST-THANE-421302
through dtdc courier on dated 23/6/14 consignment no-v17381886 and they not confierm he is received or not. no any contact no. many times call to customer care did'nt response he said wait for service centre.reply. pls take action for repair urgently.udairajrawat from-greater noida.

I have purchased one Nuclear SX 5.3i Smartphone (Wi-Fi 3G 12GB 1 GHZ) SKU:2172 through on line purchase from TV Sky shop through TRADUS.COM vide Sub Order ID No.10847422_01 on 16th September, 2013. Today, when I try of Power off the Smartphone, the same is not working. So I would request you to give the service Centre address of TVC - Nuclear SX 5.3i Smartphone at TRIVANDRUM, since I am staying in TRIVANDRUM. Please do the needful

dear sir ma costemer raj kumar pata sheetlamai baldi kori ki dafai hajari lal kirana store ke pas h.n.808 jabalpur madhya pradesh mobile no.[protected] hu yah ki maine apke tvc sky shop se tvc android mobile order kiya tha jiska order no.0c3287912 hai aur 10.000rs payment kiya tha 15 05 2014 ko order tha aur 21 05 2014 ko received hua tha is mobile me company dwara diye back cover toota mila aur battery sahi nahi chal rahi hai aur company ke no.par phone lagane par phone kaat dete hain

Dear Sir, i booked the mobile Nuclear Sx on dated 13/05/2014, my order no. or blue dart AWB no. [protected] on the name Amit Nidhi Singh ([protected]). as per discussed with blue dart customer care they told this shipment was return to the company sky shop on 20/05/2014 due to temporary service not available in thane. as per your customer service they had already send this shipment on 13/05/2014 & after that they dont know the stastus for the same. please reply or contact for the same. rgds, Amit Singh.

Hi my name is krunal mehta & i purchase nuclear sx on 5/5/14. I paid amount through credit card but after 8 days of ordered still product is not delivered. I m affraid of this thing that no one is replying & provide me proper status since i m changing my house in next month can i will get this phone before changing house. I purchased this phone for my wife & her birthday was already gone on 12/05/2014. So kindly deliver the product or cancell order & give my money back. I m not able to understand that how tvc take time of deliver product.

Hello Sir/Madam,


I'm in seek of
help from you all in regards to my PF . as I wanted to complaint against My
past organization(TVC SKY SHOP LTD ) as I’m facing difficulty in claiming
my pf amount since they are not co-operating . I was employed in TVC SKY SHOP LTD
7th march 2011 to 12th may 2013, and have
left the organization after serving the due notice period served the company
for a continuous period of 2/1 years, as
I look f forward for a better prosperity as I am look forward for 2 yrs.’
Pf but as per my knowledge as the company is not yet paying the
income tax, when I was a employ of the company I
asked my HR to update me my pf account but she never revert me back
and also it not printed on the salary slip
and lately I visited my company where she update me
actually we haven’t paid, the tax from last 1.5
years but the pf(Provident Fund) amount was getting dedicated from
our every month salary .


Then I
decided not to waste my time and send a fresh application . I've even
spoken to my manger of the company informing about all the
troubles I’ve gone through. I also pleaded for help in this matter but there
was no response from him. After giving several reminders i did not
get any response Now please suggest me how should I proceed in this case since
my money is stuck in their PF TRUST. Also I want to set an example for all my
ex-colleagues so that organizations like this won’t dare to harass employees in
future again as they are doing with me . Looking forward for your great
support.


My previse
Office address : TVC
SKY SHOP LIMITED TVC House, Khandwala Center, Malad East 400097, , Daftary Rd, Malad East, near
Aggarwal Clinic Mumbai, Maharashtra,


Contact persons in tvc sky
shop . Manager : Sameer [protected], HR Manager Yogesh Joshi
[protected]
HR Executive Bharti
[protected]


Thanks &
Regards


celine D’Souza


Koliwada plot, Pascal colony


Near infant Jesus
school and church


Jogeshwari East Mumbai 400060


[protected] .

I have ordered a bunch a combo of flowers and chocolate on 05th feb 2014 and they promised to deliver on a very same day however they did not do it. I called many times and they they asked me to wait for few days and also advised me to call their third party vender infibeam. Infibeam people said that there's no order placed like this and again advised me to call tvc skyshop. On 14 feb I received an email stating order has been cancelled due to no inventory and will receive refund of rs 878 within 4-5 days. I call them on daily basis and since there call center is in Mumbai. It costs me so much and I have got no resolution. Order Date: 05-Feb-2014 21:42:34 PM IST Cancellation Date: 14-Feb-2014 16:32:36 PM IST Cancellation Reason: Canceling the shipment - [protected]-1 Please help me receiving my refund. I sent so many emails to them Seeking help but nobody reverted. I have all the emails and stem rent which shows that I have made a payment online Please help

It is inform you that I had ordered a Nuclear SX 5.3 Mobile Phone from TVC SKYSHOP and I have already paid the full amount of Rs.14, 145/- (Rupees Fourteen Thousand One hundred forty five only) on 05/02/2014 through SBI NEFT cash Transfer to your TVC Network Ltd., Axis Bank A/c No. [protected] provided by your company. I have also sent an email regarding this to the email IDs - [protected]@tvcskyshop.com and [protected]@tvciconmobiles.com of Customer Care of TVC Skyshop Ltd. Please find attached herewith the Scanned copy of Bank Receipt dated 05/02/2014 for your kind reference. But it is very disappointing to me that even after making Full Payment for the Nuclear SX 5.3 Mobile phone TILL DATE I HAVE NOT YET RECEIVED MY MOBILE PHONE. Kindly send the ordered Nuclear SX 5.3 Mobile Phone at the earliest please. If it is not possible for your company to send the ordered Nuclear SX 5.3 Mobile, then please return the Full Amount of Rs.14, 145/- (Rupees Fourteen Thousand One hundred forty five only) paid by me and kindly deposit in my SBI A/c No: [protected] as early as possible. Yours faithfully, K.ALEXANDER Drawing Branch A.P.W.D, Head Quarter Car Nicobar Pin-Code 744301 Mobile No.[protected]

sir i bought a mini laptop but this laptop has in a problem this Laptop cannot open anytime so please Tell me Solution my Order no. is OC3153750 Name kundan kumar mob. no. [protected] [protected] This Laptop Recieve 22/11/2013 and this product do not on any one time

I Mr. Kranjal Bora, From Assam . I was order a product named ''NUCLEAR SX7I'', in 24/7/2013 and today i recieved the parcel through our local post office. but when i open the parcel there is no any product in the box ,infact 4 books are in the box. And i already pay the amount of rs-8070.

So, kindly help me and give me actual product as soon as possible..

this company is fraud. they loot there own distributors by claiming that company will make them earn around 30000 per month but instead they ask for 250000 in advance as for stocks. but they dont give regular orders, instead they keep forcing the distributor to invest more and more. and while claiming the money back they dont pay anything to distributor. so please dont do buissness with them, they are a big time fraud. they should be put behind the bars.

Hi - IF ANY ONE LISTENING TO ME...


MY SELF AMIT KUMAR - 29YRS OLD

I have purchased Nuclear Sx5 in month of feb worth rs.of 19890 /- but after using the cell for few days, i came to know that this cell phone is china mobile which is available in market worth of rs.1800 /-

Because when they give advertisement in media & newspaper the show us that this cell phone worldwide smartest phone but actually this all advertisement is fake.

I thing so TVC's people doesn't know the meaning of smartness.


I request to all Indian don't run behind this fake company. Its better to buy Micromax , Nokia or Samsung mobile.

Regards
Common Man

requesting for service for the order no is OC2534719Inbox x

pavan kumar <[protected]@gmail.com>
12/4/11

to support



SIR,

I AM KIRANKUMAR C ,CUSTOMER CODE IS C1147223,SYSTEM ORDER NUMBER IS OC2534719, ORDER DATE IS 1/24/2011 04:47:31 .SYSTEM DISPATCH NUMBER IS OC2534719..

ITEM CODE IS : N08
ITEM DESCRIPTION IS : ICON G4
BAR CODE IS ***N08********A03257

WE ARE PURCHASED THIS ITEM FROM SKY SHOP BUT THE WORKING OF THIS ITEM IS VERY POOR WE ARE UNABLE TO OPERATE THIS MOBILE PERFECTLY..WE ARE TRIED LOT OF TIMES TO CUSTOMER SERVICE CARE WE DIDN'T GET PROPER INFORMATION WHERE TO SEND FOR GIVING SERVICE TO WHICH ADDRESS WE HAVE TO SEND ..SO KINDLY GIVE ME THE ADDRESS OF SERVICE CENTER OF THIS PRODUCT ..

HOPE WE WILL GET A GOOD RESPONSE FROM YOU,

OUR ADDRESS IS
C.KIRANKUMAR
H.NO: 5-11-201,
NAIM NAGAR,
HANAMKONDA,
WARANGAL,
ANDHRA PRADESH,506009

CONTACT NUMBER :91 [protected]
THANKING YOU..
customersupport customersupport <[protected]@tvcskyshop.com>
12/6/11

to me



Dear customer,

We are extremely sorry for inconvenience caused to you, but we advise you to send your product back to us at the earliest with the bill copy & complaint letter. So that we can get it Repair/Replace and send product back to you. You are requested to send this product at the below mentioned address.



Tvc network limited

Plot no A/3, MIDC opp Milton Factory

Mira Gaon , Mira Road East

Thane 401104.

pavan kumar <[protected]@gmail.com>
12/25/11

to customersupport



sir,

During last inter action with u ,I sent my product ICON G4 mobile to respected given address . through DTDC courier ,on [protected] ,CONSIGNMENT NUMBER IS V07296498. BUT STILL WE DIDNT RECEIVED ANY INFORMATION FROM COMPANY.
SO LET ME KNOW WHAT IS THE STATUS OF MY PRODUCT...

I WILL WAIT FOR UR RESPONSE..
THANKING YOU,

customersupport customersupport <[protected]@tvcskyshop.com>
12/26/11

to me



Dear customer,

We like to inform you that, we received your product and we require some more time.


--

pavan kumar <[protected]@gmail.com>
1/4/12

to customersupport



SIR,

I KIRANKUMAR C ,ALREADY SENT MY MOBILE FOR SERVICE ,PLEASE FIND WITH PREVIOUS INTER ACTION CAN U TELL ME HOW MANY DAYS IT TAKES TO RESND TO MY HOME ..

KIRANKUMAR C
[protected]

customersupport customersupport <[protected]@tvcskyshop.com>
1/4/12

to me




pavan kumar <[protected]@gmail.com>
1/4/12

to customersupport



IT MEANS HOW MANY DAYS EXACTLY YO REQUIRE ...PLEASE INTIMATE ME.

THANKING YOU.

customersupport customersupport <[protected]@tvcskyshop.com>
1/5/12

to me



Dear Customer,

We like to inform you that repair of the product is depend on technical department but, we assure you we will dispatch your product as soon as possible.


--

pavan kumar <[protected]@gmail.com>
1/13/12

to customersupport



sir,
can we know the status of the our product please intimate me..

customersupport customersupport <[protected]@tvcskyshop.com>
1/13/12

to me



Dear customer,


Your complaint is in under process.


--

Pavan Kumar <[protected]@gmail.com>
1/19/12

to customersupport




Pavan Kumar <[protected]@gmail.com>
1/25/12

to customersupport



sir,
still how many days you want to send my product .
this much delay never expected from you.
intimate me ,immediately about the status of the product ..

customersupport customersupport <[protected]@tvcskyshop.com>
1/27/12

to me



Dear customer,


We are sorry to inform you that, due to lack of spares we are not able to dispatch your product.


--

Pavan Kumar <[protected]@gmail.com>
2/12/12

to customersupport



SIR ,

CAN WE THE STATUS OF THIS PRODUCT AND HOW MANY DAYS IT WILL TAKE PLEASE GET ME THE DETAILS ....

customersupport customersupport <[protected]@tvcskyshop.com>
2/13/12

to me



Dear customer,


We are sorry to inform you , we need some more days to sort out this issue.


--

Pavan Kumar <[protected]@gmail.com>
3/7/12

to customersupport



sir,


still how many days u want to clear my product please clarify me ,dont irritate me is it

SIR THESE ARE THE COMMUNICATION BETWEEN CUSTOMER CARE AND MY SIDE SIR PLEASE STILL THEY PLAYING GAME WITH US NOW IT HAPPENS NEARLY 2 YEARS SO KINDLY PLEASE TAKE ACTION IMMEDIATELY ON THE AND GET PRODUCT BACK TO US ..

KIRAN KUMAR C
[protected]

I PURCHASE I BOOK ONLINE SHOPING SITE TVC SKY SHOP ON PHONE BOOKING & I RECV I BOOK RECV 24 HRS CASH PAYMENT ON DELIVERY SAME TIME MY I BOOK PROBLEM I BOOK NOT START SO I CONTACT TO TVC SKY SHOP THAT TAKING SEND I BOOK COURIER HIM ADDRESS I SEND I BOOK 10.09.2012 AND RECV TO TVC SKY SHOP 14.09.2012 TILL DATE NO RESPONSE FROM TVC SKY SHOP SO REQUEST TO GIVEN MY I BOOK OR PAYMENT.

I HAVE PURCHASE I-BOOK OF TVC SKYSHOP THROUGH NEWS PAPER ENQUIRED CONTINUOUS CALLS PURCHASED THE iBOOK IN JULY2011. WITH IN TWO MONTHS FOUND THAT STARTING BUTTION/ BOOTING PROBLEM RETURNED THESAME SEND ANOTHER OLD PIECE AND SEND MAIL WAITING FOR SPARE PART FOR MY IBOOK TO BE REPLACED SHORTLY. BUT NO RESPONSE STILL SAME REPLY OF WAITING FOR SPARE PART

I want to bring this to the knowledge of all that this TVC SKY SHOP is a fraud company. I have been cheated by TVC SKY SHOP. I have purchased one ICON G5 touch screen mobile phone though TVC SKYSHOP in the month of January 2012. It was a purchase against advance payment.
When I received the product, I found that touch screen of the mobile phone was not working. The touch screen was insensitive . It required multiple hitting of ICON. Sometimes ( specially Camera and Back icon) more than 10 hitting were required.
It did not have any key pad so this ICON G5 touch screen mobile phone was totally useless for me.
Immediately, within 2 days of receiving the mobile phone from TVC SKY SHOP, I informed TVC SKY SHOP about the deficiency of the product on phone and through email and requested them for replacement/repair under guaranty of one year.
A person named Kamlesh Bhamne (Customer Support Supervisor) from TVC SKY SHOP contacted me on email and told me to send this ICON G5 touch screen mobile phone to TVC SKY SHOP , Thane. I sent them mobile set on next day and within 3 days, TVC SKY SHOP acknowledged that mobile set was received by them at their warehouse address at Thane and promised that soon I would receive perfectly working mobile set.
Now, it is about one year. Neither have I received any replacement/repaired set nor any money back from TVC SKY SHOP. I have contacted them more than 10 times on phone and have written more than 20 email to TVC SKY SHOP for action but all in vain. I am 80 year old and have never seen such type of thug company before.
Regards,
Dr. V.K. Saxena
Customer Code- C1410453
System Order Number- OC2838556