requesting for service for the order no is OC2534719Inbox x
pavan kumar <[protected]@
gmail.com>
12/4/11
to support
SIR,
I AM KIRANKUMAR C ,CUSTOMER CODE IS C1147223,SYSTEM ORDER NUMBER IS OC2534719, ORDER DATE IS 1/24/2011 04:47:31 .SYSTEM DISPATCH NUMBER IS OC2534719..
ITEM CODE IS : N08
ITEM DESCRIPTION IS : ICON G4
BAR CODE IS ***N08********A03257
WE ARE PURCHASED THIS ITEM FROM SKY SHOP BUT THE WORKING OF THIS ITEM IS VERY POOR WE ARE UNABLE TO OPERATE THIS MOBILE PERFECTLY..WE ARE TRIED LOT OF TIMES TO CUSTOMER SERVICE CARE WE DIDN'T GET PROPER INFORMATION WHERE TO SEND FOR GIVING SERVICE TO WHICH ADDRESS WE HAVE TO SEND ..SO KINDLY GIVE ME THE ADDRESS OF SERVICE CENTER OF THIS PRODUCT ..
HOPE WE WILL GET A GOOD RESPONSE FROM YOU,
OUR ADDRESS IS
C.KIRANKUMAR
H.NO: 5-11-201,
NAIM NAGAR,
HANAMKONDA,
WARANGAL,
ANDHRA PRADESH,506009
CONTACT NUMBER :91 [protected]
THANKING YOU..
customersupport customersupport <[protected]@tvcskyshop.com>
12/6/11
to me
Dear customer,
We are extremely sorry for inconvenience caused to you, but we advise you to send your product back to us at the earliest with the bill copy & complaint letter. So that we can get it Repair/Replace and send product back to you. You are requested to send this product at the below mentioned address.
Tvc network limited
Plot no A/3, MIDC opp Milton Factory
Mira Gaon , Mira Road East
Thane 401104.
pavan kumar <[protected]@
gmail.com>
12/25/11
to customersupport
sir,
During last inter action with u ,I sent my product ICON G4 mobile to respected given address . through
DTDC courier ,on [protected] ,CONSIGNMENT NUMBER IS V07296498. BUT STILL WE DIDNT RECEIVED ANY INFORMATION FROM COMPANY.
SO LET ME KNOW WHAT IS THE STATUS OF MY PRODUCT...
I WILL WAIT FOR UR RESPONSE..
THANKING YOU,
customersupport customersupport <[protected]@tvcskyshop.com>
12/26/11
to me
Dear customer,
We like to inform you that, we received your product and we require some more time.
--
pavan kumar <[protected]@
gmail.com>
1/4/12
to customersupport
SIR,
I KIRANKUMAR C ,ALREADY SENT MY MOBILE FOR SERVICE ,PLEASE FIND WITH PREVIOUS INTER ACTION CAN U TELL ME HOW MANY DAYS IT TAKES TO RESND TO MY HOME ..
KIRANKUMAR C
[protected]
customersupport customersupport <[protected]@tvcskyshop.com>
1/4/12
to me
pavan kumar <[protected]@
gmail.com>
1/4/12
to customersupport
IT MEANS HOW MANY DAYS EXACTLY YO REQUIRE ...PLEASE INTIMATE ME.
THANKING YOU.
customersupport customersupport <[protected]@tvcskyshop.com>
1/5/12
to me
Dear Customer,
We like to inform you that repair of the product is depend on technical department but, we assure you we will dispatch your product as soon as possible.
--
pavan kumar <[protected]@
gmail.com>
1/13/12
to customersupport
sir,
can we know the status of the our product please intimate me..
customersupport customersupport <[protected]@tvcskyshop.com>
1/13/12
to me
Dear customer,
Your complaint is in under process.
--
Pavan Kumar <[protected]@
gmail.com>
1/19/12
to customersupport
Pavan Kumar <[protected]@
gmail.com>
1/25/12
to customersupport
sir,
still how many days you want to send my product .
this much delay never expected from you.
intimate me ,immediately about the status of the product ..
customersupport customersupport <[protected]@tvcskyshop.com>
1/27/12
to me
Dear customer,
We are sorry to inform you that, due to lack of spares we are not able to dispatch your product.
--
Pavan Kumar <[protected]@
gmail.com>
2/12/12
to customersupport
SIR ,
CAN WE THE STATUS OF THIS PRODUCT AND HOW MANY DAYS IT WILL TAKE PLEASE GET ME THE DETAILS ....
customersupport customersupport <[protected]@tvcskyshop.com>
2/13/12
to me
Dear customer,
We are sorry to inform you , we need some more days to sort out this issue.
--
Pavan Kumar <[protected]@
gmail.com>
3/7/12
to customersupport
sir,
still how many days u want to clear my product please clarify me ,dont irritate me is it
SIR THESE ARE THE COMMUNICATION BETWEEN CUSTOMER CARE AND MY SIDE SIR PLEASE STILL THEY PLAYING GAME WITH US NOW IT HAPPENS NEARLY 2 YEARS SO KINDLY PLEASE TAKE ACTION IMMEDIATELY ON THE AND GET PRODUCT BACK TO US ..
KIRAN KUMAR C
[protected]
Greetings from TVC!
Thank you for placing the order on TVC skyshop!! We appreciate it!
This is in regards to your product repaired and dispatched from our end, on date 20th Nov 2014.
Please find the below mention dispatch details for your reference:
Courier Name: MADHUR [protected]
Should you have any queries or require any help, you can either mail us on [protected]@tvcskyshop.com or call us on our contact helpline no: [protected]/15.
Thank you for your time at TVC. Have a Good day!
Regards,
Jyoti Ghag.