[Resolved]  United India Insurance — United india insurance Company & Surveyor Denying to give claim of full repair in car.

Address:

Ghaziabad, Uttar Pradesh

Sub: Denying to give claim of full repair in car.
Dear Sir/Madam,

This is to inform you that my car no UP-14-Y 6626 is registered in the name of my wife Mrs Vibha Tyagi and insured by United India insurance co ltd bearing police no. 040100/31/10/01/00000840 divisional office-1 Delhi.which was flooded up to desh board in the parking area due to heavy rain on 12th of july, 2010 around 6 p.m.

Next day i.e. 13th of July,2010 morning our car towed and sent to workshop Nimbus Hyundai Noida around 10 AM.

Now one and half month went off to taken this accident but my car still hold in workshop due to claim settlement. Surveyor denying to give full claim.
When I asked to surveyor (Mr Ankur Agrawl -[protected] Agrawal Ankur & Company ,F89,G-2 Dilshad Colony -92 ) to clarify the issue why you won’t pay the full claim of total loss then he misbehaved with me rather clarified the issue. In spite of this I called him again but he always keep arguing and denying to givie full loss of car. Due to this my car still hold in workshop.i also request him to give me reason in writing for not giving full claim for my knowledge then he opened his mouth and demanded bribe(money) to settle the claim of total loss in car but I refused to give him any single money.when I refused to give him any single penny he threaten me that” if you will not full fill my demand then i will submit fabricated (fake) report to the insurance company and no body can’t give you insurance in whole life including consumer court too and also said that I am very influensive in insurance sector no body cant refuse my report and word.”
After this instance I immediately complaint insurance grievance cell and contacted Mrs Usha Singh Mr Kohali[protected] in Grievance Department New Delhi -1 but did not get any satisfactory reply till today.
After this I also write the email and complaint in 24 hrs cell IRDA-COMPLIANT NO-188/UII/17/08/10 but did not get any solution till today.
I only receive one letter from insurance company on 26/08/2010 where in they mentioned that kindly submit your bill we have sanctioned rs 3195.00 of claim but total loss in my car is almost rs 27000.00.
Althought Nimbus Hyundai and insurance company have cash less facility why they are asking for bill and though surveyor already taken the bill from nimbus.

I' have been frustrated and being mentally harassed by surveyor and insurance company. What can I do??? Please help and advice??? Although I m hiring taxi last 1 and half month which I can not afford who will pay for my taxi expenses???



Now please take a stern step, so that the company should know, How to treat with the customers?

From:-
Atul Tyagi
+91-[protected]