[Resolved]  UniverCell — cheated me with a unbranded bluetooth.

"You are cheated by Univercell, not me..." these are the words uttered by the representative at Kukatpally (KPHB) showroom today i.e. 09/09/09.

I dont feel any different, I too feel I'm cheated.

As per the news paper advertisement on 22-Aug-09, The buyer gets a free "SONY ERICSSON" bluetooth headset with every purchase of Sony Ericsson K330 phone.

As there were no bluetooth headsets available, they promised me the same with in 3 days from 22nd of Aug 09. I trusted them and bought the phone on same day i.e. on 22-Aug-09, but they failed to give me headset in promised time.

Today i.e. on 09-Aug-09 they called me and said that I can collect the bluetooth headset in the Univercell store, but to my shock they gave me a bluetooth head set that has no brand specified on it and Mr. Vijay Kumar B (who told me that he is the manager) said "I CANT HELP YOU" and when I insisted to get a phone number or email address to complain, he said ""You are cheated by Univercell, not me..."

Its really sad to see such reluctant people around in the store.. its time you wake up and stop falling for such cheap offers.

"Customers make Customers"

Attached are the pics of "UNBRANDED" bluetoothe headset they gave me...
+2 photos
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Aug 14, 2020
Complaint marked as Resolved 
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We read your feedback.Please call[protected] for resolving the problem or send your contact details to [protected]@univercell.in

Regards

Victor Suresh

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