[Resolved]  UniverCell — Caution: Donot buy from Univercell

Hi Customers,

The truth: Univercell buys outdated, refurbrished products from the manufacturers.

This is the reason why most of the mobile phones/accessories bought from UniverCell have problems or require servicing regularly.

The fact that UniverCell sells the refurbrished goods to its customers is kept in dark.

For those who donot know what is Refurbrished product:

When a customer returns the faulty product to the service center and if the service center is unable to repair it they send the faulty unit to the main manufacturing unit and give the customer a new replacement (if the unit is with in the warranty period).

The faulty unit is then refurbrished at the main manufacturing unit and sold at a very cheap price (usually 10 - 20 % of the original price).

Univercell buys these products, removes the "Refurbrished" tag that comes on the package and sells it at the regular price.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

Thank you for telling what kind of products are sold at univercell.

Now I understand why my Sony Ericsson mobile stopped working with in a month after purchase.
And surprisingly my girl friends mobile always has display problems on the screen.

No wonder both of these mobiles are brought from UniverCell.

Ravi.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    UniverCell Telecommunications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    237
    Pending
    0
    Resolved
    127
    UniverCell Telecommunications Phone
    +91 485 283 4042
    UniverCell Telecommunications Address
    No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
    View all UniverCell Telecommunications contact information