[Resolved]  UniverCell Mobile — Cheating a customer in the name of CASH BACK OFFER

Address:

Chennai, Tamil Nadu

Hi,

I have purchased Nokia Lumia 510 from the Univercell Mobile shop (in madipakkam) during the diwali season.The shop keeper told me that I am eligible for the 5% cash back offer (It came in the newspaper too).They refuse to take cash & swipped my card.Later,The cash back money was not paid back to my account.When I approached them.The shop keeper said the manager is on leave & he called up some one & updated me that it will take 30 days .Even after 30 days nothing has worked.I have written several mails to them & no proper updates.Let,me know the steps to approach the route of consumer protection act.




Rds