UniverCell — service of datacard

I had purchased a reliance netconnect data card on 20.07.2013 at your outlet in Srivilliputur. The device ceased operating and I had handed over the same at the showroom on 16.08.2013. The show room claims to have sent it to Chennai Office whereas your Chennai office denies receiving. I am getting conflicting replies and request that some correct information on the same be provided I have been a regular customer and feel let down by this irresponsible and callous attitude
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    UniverCell Telecommunications Phone
    +91 485 283 4042
    UniverCell Telecommunications Address
    No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
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