Universal Travels — Bus accident

Travels in Chennai — Unreasonable ticket prices during festival season

Travels at Koyambedu in Chennai sell tickets at unreasonable prices of double the normal amount during festival season for special buses from Chennai to other places in Tamil Nadu. These are extra buses operated during festival season and I doubt these buses would even have the permit for their routes to various places in the state. These buses add to the extra traffic during festivals within the state. I request the authorities concerned to look seriously into this matter and take adequate measures as this would help millions of passengers in the state to travel comfortably.

yes true

I totally agree me too had the same experience in a universal bus with a single driver travelling from nagercoil to chennai.The driver slept off and rammed a lorry near tindivanam at five thirty on 31-10-11.Inspite paying 1100 for one ticket against a fare of 700 the service was pathetic and the travel administration are only keen upon cashing on the festival rush by launching special service and not proving proper service.

On February 20th Vedaranyam to Chennai .

My friend booked the ticket to chennai from chidambaram. The bus departed from vedaranyam at 8.30 and it reached chidambaram by 12.30am. when i boarded the bus i seen 3 kids (age 2 to 5) where there and also old aged people also there. My seat no is 41 and nearby me two aged couples were sitting. We just had a small talk they were got into bus on vaidheswaran kovil nearby sirkali and they were going to chennai. From where bus started the driver drove the bus very rashly. When we asked the driver to drive slow he responded very harshly. Due to his harsh driving that grand ma didnt slept because she was scared. As she afraid the bus got into accident nearby kollam at 4.30am. Bus fully upset down driver and cleaner ran away people screamed because none is there to help to get them out. I was trying to broke the rear glass but a man who drove TATA Ace came down and broke the and helped the people to get them out and with god grace none got severe injuries.

likewise before three months after diwali holidays i was booked ticket on the universal bus from chidambaram to Bangalore. that day was heavy rainy for the first time in life time i saw the rain which raining inside the bus because bus condition was like that.

I request all of the people not to choose "UNIVERSAL TRAVELS" at any cost for traveling i[censored] have wish to live a long life.


Sham ponnambalam
Chidambaram

[protected]

ya, me too agree with this. Dear passenger don't use private travels. They wont take care of passengers.Only they need a business. they are doing such a poor service.

Its true worst Universal travels is a worst travels. Last week 22nd May 2012 me, my 2 kids (age 10 & 2) and my brother traveled in Universal Chennai to Thiruthuraipoondi bus boarded at 9.45 in Koyamedu. Rash driving driver tried to over take a lorry and hit it. The lorry rolled down the the front portion of the bus was smashed where bus cleaner was severely injured, driver was missing by the time we got out of the bus. We were helped to come out of the bus by a local bus driver who passed that way. A Person who checked our tickets when we board the bus told the police that he was just a passenger just to help the travels person he checked it and flew away from the scene.Many passengers were sent in the ambulance. This useless travels didn't have the courtesy to arrange an alternate for the passengers to go. Moreover when I called them and asked for it very rudely in Koyamedu office a man answered "We cant arrange all this for you if you want take legal action against us we don't mind". Is this the way they response to a passenger? Human life is so cheap for them. They are not fit to run the travels. I am going to post it in FB too about them. Let us join together to put an end to this killer "UNIVERSAL TRAVELS"

UNIVERSAL TRAVELS GM SENTHIL contact No [protected] and REGIONAL MANAGER Mr RAJA contact No[protected]. But of no use, as like drivers & cleaners only these fellows speak and challenge if possible go to consumer court... BRUTAL CRUEL creatures

I am C T Joseph from Kolkata .I had a wow to visit vellankanni after my son's ISC exams .So on 22nd of march 2013 i flew from Kolkata to chennai in the late night flight and landed at Chennai airport at 11.15 pm and the bus to my misfortune i had booked in the Universal travels.he was supposed to pick us at Gindi subway and that was the last pickup point .I along with my wife and son some how rushed to the pickup point from the airport and waited for the Volvo bus that i had booked so that v can reach in comfort.The bus arrived from but to my dismay the bus cam from Koyamedu. till there without AC not working and the driver and the conductor had no responsiblilty and was saying further in 15 Kms .some one will come to repair the AC.But when i asked why did he start the bus at all from Koyamedu when he knew the AC was not working .His reply was so shoking he says go and talk in the office .And the all of a sudden he stopped an ongoing bus to o[censored]niversal and told just get on that bus i[censored] need to reach Vellankanni .With no other way in that part of the night had to get on to a dirty bus after paying for a VOLVO .
Unfortunate it was i had bookd my return bus ticket also in the UNiversal travels and had to travel back to chennai in the same dirty bus .And this time in vellankanni bus stand the travels office told me that in 30 Kms the bus will be changed .
At last we had to travel in the same dirty bus .
ALL MY REQUEST TO PEOPLE OF INDIA OR WHO COME FROM ABROAD IS PLEASE PLEASE DO NOT BOOK YOUR TICKETS UNIVERSAL TRAVELS TO TRAVEL SEEING THERE PICTURS GIVEN ON THE NET.THEY ARE VERY ROUD AND IRRSPONSABLE.I WILL BE GOING TO THE CONSUMER COURT WITH MY CASE .BUT WARNING THE OTHER BROTHERS AND SISITERS NOT FALL IN THE TRAP O[censored]NIVERSAL TRAVELS.

Yes 100% true very bad service!!! Worst staff behaviour!!!

I don't see any point in placing complaints in consumer complaints forum.the travel has been like this forever and nobody took any action. I have no words to explain how pathetic it is to see that not one person in the country is taking action against culprits like them. This travels should be banned totally.