[Resolved]  Universal Travels — WORST SERVICE IN THE WORLD

Address:

Bangalore, Karnataka

I book 2 tickets through RED bus in Bangalore from NAGAPATTINAM to BANGALORE on[protected]. The bus departure time is 20.35 & we (My MUM & my self) where standing in the pickup point (Nagapattinam Hi way) from 20.10 to 22.10. till that there is NO place to stand or sit. Just we are standing on the road as street dogs. During that time I got this mbl no of +[protected]. I called this no more than 100 times & no one picked up the call. Then I call Karaikal no then they said it will come in 15 min. Then we boar that bus @ 22.10 & the bus reach Karaikal @ 22.40.......... The drivers says he can't drive the bus because there is NO BREAK. Then the mechanic arrive @ 23 hrs then then finally we moved from Karaikal @ 22.30.(Going to all the bus stand & taking passenger like local bus & they is called SPECIAL BUS)

Next day Morning this bus arrived HOSUR @ 8.30 hrs then some one says change to next bus due to this bus don't have PERMIT to enter Karnataka. The bus which travel till Hosur is KL registration. What to do we paid & we have reach our place. So we shifted to next bus which is KA 01 3289. This bus reached Karnataka CHECK POST. When they submit all the related documents to check post authority THE DRIVEN DON'T HAVE DRIVING LICENCE THAT TIME & ALSO THE VEHICLE DON'T HAVE SOME OTHER CERTIFICATE. That time the helper or supervisor demands all the passenger to give some money to pay the fine & we have to collect that in their Madivala Office & also he says that he DON'T HAVE MONEY WITH HIM DUE TO WE PEOPLE ARE BOOKING THE TICKET ONLINE.

That time the driver use the WORDS in the bus in front of passenger (ladies are also traveled in that bus) on that time is not at all possible to accept.

Then finally we took a cab from there & we reach home...........
GOOD service keep it up. In my life what ever reason I will NOT RECOMMEND this travels for any one even during emergency also.