[Resolved] Videocon D2H — twice failure of payment for videocon d2h | |||
dear sir/madam, this has reference to the subject cited above. In this context, it is to state that i have made twice payments for recharging my videocon d2h with Rs. 1710/- (total Rs. 3420/-) on 03/10/2013 through online SBI account which uses tpsl as payment gateway. Both the times my payment got unsuccessful but the amount of Rs.3420/- got debted from my SBI account. It is therefore, requested you to refund my whole amount of Rs. 3420/- back in my account. my Transaction details are as follows: Date (Value Date) Narration Ref. No. Debit 03-Oct[protected]Oct-2013) TO TRANSFER 84363325IGM6230189 1, 710.00 INB Bharat Business Channel TRANSFER TO [protected] L TECH_BARATB Payments STATE BANK OF INDIA O 03-Oct[protected]Oct-2013) TO TRANSFER INB Bharat Business Channel 84362327IGM6228092 1, 710.00 L TECH_BARATB Payments TRANSFER TO [protected] STATE BANK OF INDIA O Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi Ankush.. for such problems I generally contact [protected].. it is the videocon d2h customer care number. i have always been helped promptly.
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1.) I had purchased Videcon D2H on 11th Nov 2012 in one year package (paid INR 3604/- lumpsum). However the company disconnected after 9.5 months only. Now they are saying that I had not paid for full one year. How is it possible when they were giving set top box and antenna with one year plan only. 2.) I had referred Videocon to one of my friend and he had taken connection for 4 TVs in his guest house. However, company did not pay referral fees for even one connection. 3.) I had a change in residence also where I kept on calling company's technician but, he did not turn up and there was a delay of 1 month in installation. However I paid INR 400 (150 + 250) for de-installation and re-installation which ultimately proved to be of little value 4.) Whenever I call customer care, they just disconnect the call every time. 5.) Videocon raised plan charges by huge amount from 1st Januray 2013. So, whoever will recharge now will have a big hole in pocket. Hey friends do not take Videocon and better try Tatasky if you do not want to get cheated big time. My videocon ID is [protected] and mobile number +91 - [protected].