[Resolved]  Videocon / Kenstar Washing MAChine — Product Poor Reliability

When i was in Videocon, i bought Kenstar Automatic Washing m/c ( Tumble wash ) which was stated as export quality.

I used one year happily.
The second year onwards, its started giving problems like Programing skip, Drum belt loosen, Poor material quality of the body parts due to this top plate harden and cracked..etc.

Though i was an employee of Videocon, i didn't anticipate this kind of problems.

I know Videocon using third class materials in their manufacturing ( i witnessed it in other products of manufacturing ) but did not suspected this culture had been spreaded accross all the products.

So friends be careful before buying a product from Videocon. Don't get deceived by viewing external look n feel.

rgds
Srini
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Aug 14, 2020
Complaint marked as Resolved 
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I AM FACING SAME PROBLEME AND WORST CUSTOMER SERVICE I AM GETTING. FROM MR. ANUP.JEDHE.TEAM LEADER. HE EVEN DONT KNOW WHAT TO DO WITH THIS MACHINE.
PLEASE SOME ONE HELP IF PART IS NOT AVAILABLE.

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