[Resolved] Videocon / Mano Ya Na Mano Offer — about maano ya na mano

srikantth

from Hyderabad, Telangana

Address:

Andhra Pradesh

I have purchased a Videocon 34″ Jumbo TVs on 13/12/2007 from a Dealer of Video con Company M/s NEXT RETAIL SHOP on 13/12/2007. Under Scheme “Mano Ya Na Mano”. In which Video con Guarantees & Promise us on purchase on each JUMBO TV give us Bond that after completion of 2 years & 11 month from purchase Date Company gives Free 32″ Plasma LCD from date of purchase on each JUMBO 34″ TVs. Dealer have Charged Total Rs 19990/-for each set. In which
Rs.12990/- for TVs Cost & Rs 7000/- Security against Bond issued in lieu of Plasma 32″ LCD.
Now after Completion of 2 years & 11 month from date of
purchase on each TVs we gone to Dealer for get 32″ free Plasma LCD. He denies us & Says talk to Company. On the time of sale of this Scheme dealer not clear this thing that Company Issued directs LCD to us. Now when we talk
direct to the company people they told that we have to pay Rs 4980 against local taxes and transportation. This is not fair that a company promised us a 32 inches plasma lcd at free of cost and mentioned that we have to bear the local taxes and transportation in the bond.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

aamaadmi1947

from Bengaluru, Karnataka

Why dont you find similar people who are duped by Videocon and consult a good lawyer and file a case in the consumer court?? This is a prima facie attemptby Videocon to defraud and dupe consumers!

aamaadmi1947

from Bengaluru, Karnataka

Pls go to this site and register your complaint http://ccrc.in/submit_complaints.php

nr_setty

from Mysore, Karnataka

Videocon — Maano Ya na Mano Offer

Hello,

I am also a victim of Videocon's Maano Ya Na Maano offer. Three years ago, they took Rs. 7000/- for a bond which entitled me a 32" Plasma Television. Eventually when the scheme matured, they told consumers who had subscribed to this to pay up additional 4000+ rupeees to get a useless plasma panel that can be at the best used in Railways stattions. This plasma at additional 4000+ rupees would get you a panel without AV in and without even a REMOTE CONTROL!

If you wanted a Decent plasma with remote you had to shell out Rs. 16990/- additionally.

Now nearly 4 years later, and six months after they took Rs. 16,990/- they are giving a new spin to people that they no longer make Plasma TVs (This from a company which even today is the LEADER in MAKING MUCH OLDER PICTURE TUBE TECHNOLOGY) and they are also propagating that any vendors like Panasonic and LG and Samsung selling these are all trying to fool people!

The same Mr. Salunke Mentioned in Many complaints here in this forum, has been speaking to me on telephone tried to sell me AC and other products instead, for which I disagreed because I don't have a need. He even asked me to go for LED panel at additional cost, but I already have an LED panel.

Now, the company has only agreed to refund the 16990/- additional money taken from us and Salunke has stopped receiving my calls. [I came to know that he is the HEAD OF VIDEOCON AURANGABAD only from this forum] He has told his receptionist not to entertain calls from me, and has asked her to inform me that I can forget my 7000 Rs I paid for the bond! Now since last 2-3 days I have been trying to reach him and he has neither called back nor is his receptionist willing to give me his direct number.

They have sent the BOND paper and DD for Rs.16,990/- back and have told me on telephone that I can forget about the Rs. 7000/- paid for the bond three years ago unless I buy their AC or Fridge or LED TV!!!!!!!!!

I feel sad that this was a brand I personally promoted about 10 years ago as it was an Indian company, but today it is rotten and is cheating its CONSUMERS with impunity. I am formally approaching Consumer Courts now after this frustration because the company is cheating people from their hard earned Rs.7000/- they took three years ago!

I am also working with an advocate who fights cases in consumer courts to pursue this further. Even if it costs me some additional money, I am willing to take this to its logical end.

N R Setty
Mysore