[Resolved] Videocon / Mobile Phone V1655 — poor quality handsets | |||
i hav bought a videocon v1655 from sirsa retailer after 6 days that mobile starts giving me some problems n i went to service center they gave me DOA n after that i hav got the new handset same day but after 10 days the new story arise when the touch screen stops working what a poor quality handsets are videocon i dont hav enough time to go to the service centre again n again thats y i advise all not to purchase VIDEOCON mobile phones..... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
6 Comments | |||
Comments
Same Story, I bought the V1655, apart from being a poor quality phone, I am afraid to say that even the basic features are not properly supported by this handset. First off all even after getting the data driver from the videocon web site, the phone is not getting connected to laptop hence I cant charge the phone. The travel adapter charge not working from the very first month. The call center people would take down your IMEI number and would ask you to visit their service center which takes a week to sort out any damn problem. Finally I have given up, packed this mobile and bough the cheapest phone from Nokia, which works better this phone. STAY AWAY FROM VIDEOCON. THIS COMPANY HAS BOUGHT SOME CHINESE PHONE AND PUT THEIR BRAND ON IT.
Videocon-V1655 — mobile Phone work not properly
hiiiiiiiiiiii am Neha from Delhi this is regarding my videocon mobile V1655. don't go for buying videocon mobiles because of its very pooorrrrrrrr service to customer, i bought Videocon Mobile on dated 11.2.2011, model V1655 having IME No. [protected], my mobile was broken n i m going to the customer care for change the touch screen. New Touch Scree was Rs 1600/- customer center was not also give bill, and one month after touch screen was not working and i again go to the customer care and chek the mobile and now mobile was not working again i m going to the customer care on dt 7.7.2011 customer care give me the excuses not chek the mobile he cn't understand the problem all the staff dont have manners to talk how to deal with the customer shop owner was not also there i am waiting and waiting lot time now i m back to the home now tell me what i m doing. all money waist of my still mobile was not working, i dont have other mobile plz take immediate action otherwise i am going to consumer court
Neha
Ph. No. [protected]
Email Id: Neha.[protected]@gmail.com
A5A/153, JanakPuri, New Dilhi-110058
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Videocon mobile phone company.
( manager )
i have bought a videocon v1655 from planetum retailer & after 1& half month that mobile starts giving me some problems ( not charging mobile & camera not clear, data cable not working )
& i went to service center & show my problem. ( i waiting last 1 week but not my problem short out till date. they gave me DOA & after that i have got the new handset same day ) i don't have enough time to go to the service center again n again.
i request videocon sales & store manager i have DOA but i am not happy with your customer service, provide your services & service center.
so reply very urgent.
contact me.
regards
vikrant
[protected].