Videocon Mobile V1655 — No proper service by Authorised Service Center

Address:

Cuttack, Odisha

Sir,
The detail is as follows
1-The ASC at Cuttack Received Charger and Mobile Hand set V1655 .To day at 12.30 P.M ASC handed over the mobile and said that the Charger is not functioning you come tomorrow and collect the charger which will be collected from Videocon depo.Very surprisingly he telehoned me at 3.36 pm that charger cannot be replaced from MOBILE NO[protected].The ASC technician opened the charger (mobile end at my presence at 12.30pm)You may verify the Job card.No cash memo was given by Home Shop18 and warranty card was blank which I had to fillup before giving the mobile toASC where dealers seal and signature not present.Very typical business through First Flight Courier payment was made.
I am too much disgusted with the dealings as proper customer care is not supported by Videocon.Is it a punishment that I purchased V1655.Can a mobile work without charger for a long time?This was also working as USB cord
This is reply to your mail regarding received to day at 4.43Pm"We would require your kind support by providing us the further details & to be patient with us."No proper importance is given for service.
Thanks
T.S.Mohanty,Cuttack,Orissa
Mob-[protected]