[Resolved]  Vodafone — 1 GB of 3G internet data AND over 200 rupees of talk time disappeared witin an hour

Address:

Chennai, Tamil Nadu

Got a new Vodafone pre-paid SIM couple of days back only to be able to access 3G internet in my Tab. Was using Docomo for a very long time, but Docomo doesn't provide 3G services in Chennai.

On 22 October 2013, I recharged for 249/- (1GB of 3G data plan for 28 days) - Details below

Order ID : o[protected]
Payment Transaction ID: MSPD[protected]
Date & time of order : 22 Oct, 2013 15:27:04
Order Amount : Rs. 249.0/- Only

Within a matter of 1 hour, 1GB data was over and 200 rupees of talktime was gone. Pheww... And in this time I had opened only Facebook for 10 mins and nothing else. When called up the customer care, the rep said I had drained my 1GB data and further 200 Rs of talktime was deducted due to further data usage ALL IN A MATTER OF ONE BLOODY HOUR.

I fail to understand, how come a facebook page had eaten up this much of data... JUMBO FACEBOOK...

No abusive languages and no venting anger here. Vodafone please have a look on this.