[Resolved]  Vodafone — 100% fraudulent dealings and very bad response from care

Address:Kannur, Kerala

hello everyone...my mob no:[protected] residing in the state of kerala.i have done a recharge of Rs195/- on 18/102013 by the information got by the customer care that if you want to know your balance then you only have to dial *121# and after dialing the same, got the msg as 22%discount on 3G GPRS pack as 1gb internet for Rs195/-and i have done the recharge on 18/10/2013 and waited for one hour but didnt get any activation msg.i decided to call the care team and wen i told the incident abt this Rs195 recharge they are telling there are no any offers for that amount...i sincerely suggest all the people in india, PLEASE DONT TRUST VODFONE as the informations they are spreading by msgs are entirely different from what the customer care team speaks.if there are no any offers by which the way the care team informed me then iam asking why did they recharged and debitted the money for the same amount.PEOPLE BE AWARE THIS TELECOMMUNICATION WILL LOOT AND CHEAT YOU IF YOU ARE NOT AWARE OF YOUR RECHARGES...
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Dec 22, 2016
Complaint marked as Resolved 
Vodafone customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2013
Vodafone India Customer Care's response
Hello Sir/Madam,

We were unable to get in touch with you on your number. Please share an alternate number here http://bit.ly/1abPx8i so that we can get back to you with assistance asap.

Regards,
Vodafone Customer Care
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