[Resolved]  Vodafone / 118e - Top — nonactivation of etop(rs.118),after payment

dear sir,
i m regular user of vodaphone.this number was registered in the name of my brother, vineet singh.i(bhavana singh) m using this no. from last 2-3 years. the details are as-
mobile no.-[protected] (kanpur, u.p.).
validity- LIFETIME
i want to register a complain against vodaphone.because...
vodaphone was/is running a etop of rs.118(monthly scheme for low callrates).this provides callrates paise20(for vodaphone to vodaphone) & paise30(for vodaphone to other mobiles).while normal charges i.e.without etop, are rs1(for vphone to vphone)& rs2(for vphone to others).
i had been applied for this etop on 30thjune after recieving a call for same on 29th june by vpone.activation timewas 48hours.but it was not activated from 2nd july(although rs118 were deducted from my balance) to till today.they deducted wrong prices(rs1 for v.p. to v.p.).i had bn registerd complains 4 times but everytime they postponed date for correction.while they again deducted rs118 on 2nd august, without appling by me for august month.they didn't corrected my balanced and again deducted118 from my balance due to which my balance is now negative i. e. -70.55. now i m in pune today and mobile is not responding and this is temporarily out of service while validity is LIFETIME.
kindly register the complain and help to resolve the problem as soon as possible.

regards,
bhavana
kanpur, u.p.