[Resolved] Vodafone / 3G Dongle — No Internet Connectivity and not working for VPN services | |||
Hi, I have taken a Vodafone 3G Dongle device for my Internet connectivity mainly for VPN services. I enquired with the service provider and was promised that the device will work for Internet as well as for Vpn connections. The offer with the device is that We have to pay 2months rent in advance and the monthly rent is 750+ service tax. So, I paid 1657/- and took the device on 1st Feb 2012. However, the device didn't work for about a week and was told after long follow up that due to some signature mismatch the device wasn't activated. After that the device was working but for only Internet usage and not for VPN services. Hence, I have kept on mailing to the Vodafone team regarding the issue about the device. They told there is no problem from their end and didnt take up the issue properly. After that the internet connectivity was not consistent and after some time the connectivity also got failed. I went to the executive from whom I bought the device and complained about this, but I was surprised to see that there were many people who stood in a queue complaining the same to the person including my colleague who sits beside me. Till date i.e, 29th March 2012, my issue has not got resolved. Thanks, Chaitanya [protected] Was this information helpful? | |||
Dec 14, 2016 Complaint marked as Resolved Verified Support Dec 19, 2011 Vodafone India Customer Care's response Hello Shweta, Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/tBhvCm so that we may assist you better. For any other assistance you can call us on 198. Regards, Vodafone Customer Care Verified Support Mar 30, 2012 Vodafone India Customer Care's response Hello Chaitanya, Thanks for writing to us. We request you to visit any of our stores so that we can have the data card checked for you. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help! Kind Regards, Vodafone Customer Care, Karnataka | |||
 3 Comments | |||
Comments
Vodafone — No Connection for 3G Device
I have taken a Vodafone 3G device for a unlimited year subscription by paying 7500+850(tax) ,the device did not worked from the day I have taken,reason stated by vodafone service people is ,server problem and will be resolved in a weak. But after routine visits to vodafone mini stores and the store i purchased and couple of mails to the nodal officer ,the issue did not resolved. When i asked to return my money they boldly said "it is a one time payment and we cannot return the money".And at high of all this my number is disabled stating it is begin not in use in-spite of my numerous complaints.Requset you to help me in this regard. I have taken a Vodafone 3G Dongle device last week for Internet connectivity at my desktop computer. my number is [protected]. but its deadly slow. i need to be patient more than 15 min to open gmail page. device model is K2770 Huwaei. service provider told me it is 7.2 mb speed. but i am not get even 300 kb speed. what will do this?
with regards,
wilson s.
[protected]
with regards,
wilson s.
[protected]
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Vodafone — no internet connection working
my internet connection on mobile phone is not working since 2 days.i had called customer care so no solution was provided from their end. i have been told that 10 days will be needed to rectify the problem and activate my internet again though i will be charged 200 rs rental for the whole month. could anyone please tell me how 10 days is justified to activate my connection. if i dont get it working by tommorow, i will be switching my network tommorow itself.