[Resolved]  Vodafone — About Balance Deduction

Address:

Hisar, Haryana

Dear Sir/Mam,
Greetings of the day,
Yesterday I found my balance Nil and I Recahrged with 98 Rs. Plan of vodafone Internet on dated 19 July 2012.I make call to customer care about this balance deduction then both customer care said to me that this is our vodafone technical problelm so sorry and on that day when u recharged your mobile no. with 98 Rs. Plan of internet that was not subscribed by our technical default.So,we will refund your all your balance soon within 24 hrs.but now today i make a call to one customer care he rudely talk to me and said that we are unable to refund your Main balance and whatever our customer care commited with you that can not be completed by us about balance Refund.

Sir If you think that i am wrong and making this big issue then every telecommunication service provider has a recording facility at customer care office so please listen our conversation and plase take decision.

I hope you will Take decision in my favour and refund my balance around 84Rs. soon.


Thanks
Arvind Gupta
Mobile No.[protected]