[Resolved]  Vodafone — Abusive calls for settlement of the bill although it is already settled

Address:

Pune, Maharashtra

Hi, I was using vodafone corporate connection (Tech Mahindra) with number [protected]. Vodafone has charged me with wrong bill of around 6000 which I refused to pay. After that they kept me calling on my other contact numbers and kept threatening me with 'Legal Action'. After that, to my surprise and shock, they called at my home number and told my parents that vodafone is going to issue 'arrest warrent' against my family in order to pay the bill. So I myself called vodafone (Vaishali Deshmukh - crmt.[protected]@vodafone.com) and expeessed will to settle the account, she asked me to pay Rs.2000 to settle this so although I have had the usage of Rs. 1200, i've paid Rs.2000 to vodafone on Oriental Bank Account Pune. After that she confirmed on phone that account has been setteled and will not get any calls from vodafone. Then suddenly after 6 months, today I've received call from vodafone that the account is still open and you have to pay remaining amount. I've made every attempt to tell them that I've already setteled with them but they kept me abusing on phone. I'm really surprised and shocked about malpractices on vodafone who gave me confirmation 6 months ago about settlement. then waited for 6 months and then again suddenly calling me again for paying remaining bills. This seems to be Modus Operandi of vodafone who waited for 6 months, have made no contact and then suddenly after 6 months started calling me again. I see this company nothing more that a robber who just waits to corner you down and then attacks on you. I'm looking forward to resolution of this issue