[Resolved]  Vodafone — Activation of Daily Jokes Pack on 12/11/2012 (Pre-paid number-[protected]) without prior authorisation

healthcare services — screen flickering

the screen flickers quite often.
the laptop has been sent many times for repairs for this to the dealer but in vain.
i am so fed up.i have three laptops of other brands working nicely.
the laptop is stll in warranty.
please do something.

Vodafone — Unauthorized deduction using fraudulent manner

Activation of Daily Jokes Pack on 12/11/2012 (Pre-paid number-[protected]) without prior authorisation at your own discretion and deducting money from my pre-paid balance for the same. I am mentioning the date since this number was with my father Shatrughan Sharma was at the the time of activation of the above services was in coma and undergoing heamodialysis at IGIMS Patna . Iwas with him at that time attending to him and his mobile was with me. Since I am also a doctor myself and educated enough to know which services I want and which one I don not and how to go about it in either case .

Any way since my father was in coma at that particular time and was undergoing heamodialysis at the time you say the services was activated ,You being an educated person will easily appreciate that any son whose father is fighting for life will be ever thinking of activating Daily Joke Pack. Don't you think that this is a joke of very serious nature and require all kind of attention and action? Sadly my father couldn't defeat death and died due cardiorespiratory arrest on the same day (12/11/2012) at 9:40 pm.

I can attach the entire relevant document if needed:
1) Death certificate issued by Indira Gandhi Institute of Medical Sciences
2) Death certificate issued by Municipal Corporation of Patna
3) Document showing his period of stay at IGIMS

I am taking this matter very seriously since this is insult to my father and to me as his as this activation clearly implicate me that while my father was fighting for his life I was interested in subscribing to your value added services which was Daily Joke Pack.

I will do what I can do get justice. I will adapt to whatever means permissible under law to get justice for me and for other people who have cheated. I will find out whether I can go Facebook or Twitter with all above document and my doubts to the learned member of our community here in India, England and Other part of the world for their opinion. I will fight to the hilt since you are not only one, I had similar experience with Reliance and to avoid this I switched to Vodafone. But your flash massages are far more dangerous, they are like drone.
Other Aspect
What is this flash massage? Is not a purely a trap to suck money from poor and ignorant person who is not aware of it and whenever the screen flashes people who may mistake it for a call and may press a button leading to deduction of some amount of money from their pre-paid account which you being learned can very well appreciate how could they have earned it. Conduct a survey regarding Flash Massages which will help to you to evaluate how many in India are aware of it, understand it and how many want it.


A poor person or a laborers who is not aware of the Value Added Services activated on his number and certain fixed sum of money is being deducted regularly from his account recharges his mobile by Rs.30 but immediately a sum of same amount is deducted by you for services likes like Daily Jokes pack thereby decanting his account. Now he land lands up in an emergency and thinking that since has recharged his phone few moment ago, tries to make a call to a person who can bail him out of such precarious situation but his effort goes in vain since you have deducted and decanted his account as charges for unwanted Value Added Services thereby disabling him to make a call. His problem may be of serious nature and due to his inability to make a call he may land up into problem which may permanently put him into a situation which may emotional. Physical or Economical. Vodafone profit with Human Touch.

Don't you think that most of the population (mainly womenfolk in villages and elderly) are not aware of the proper methodology o[censored]sing a mobile phone, and if a Flash Massage comes to their screen they may take it to be an incoming call and press button, thereby losing their hard earned money. Vodafone your flash massages a very sly way to extract profit. Vodafone do think that people who are working in field as laborers or pulling rickshaw for their likelihoods can understand jokes in English. Vodafone this is India not England and people here are as well educated as in England and you know this and you are trying to use this as major platform/methodology for profit.

Suppose half million of your subscriber are ignorant about this value added services and flash massages and out of ignorance press the button which is coveted by you how much you end up profiting purely out of ignorance.

Have any of your call centre executive tried explaining what is flash massages before sending it. At least this much could have done.

What is this flash massage? Is not a purely a trap to suck money from poor and ignorant person who is not aware of it and whenever the screen flashes people who may mistake it for a call and may press a button leading to deduction of some amount of money from their pre-paid account which you being learned can very well appreciate how could they have earned it.

Conduct a survey regarding Flash Massages which will help, you to evaluate how many in India are aware of it, understand it and how many want it.

Do you think this an honest way profiting by utilizing ignorance of our people?

Suppose we want any value added services why don't you let us try for ourselves. We will talk to the customer care services and enquire about the various value added services and accordingly we choose if we need any and then request to you ourselves to activate it. We can send them a massage composed by us not by you to request for any value added services. You don't compose soliciting flash massages for us and sent us to us ask for answer is yes or no. Galti se button dab gaya ka alibi nahi rahega.

I warrant reply as soon as possible. You are not happy to help but happy to juice out profit , disregarding the mannerism of it. When I talked to your customer care executive he was helpful in a reverse way.
Mujhhe ye jabab nahi chahiye ki galti se button dab gaya hoga. I am a doctor and I very well know the meaning of Galti se. You actually want this galti to be committed so that you gain/profit from it. Isn’t Vodafone?


Thanks & Regards
Dr.Manish Kumar
Assistant Profeesor
IGIMS,Patna